I just finished all the things on both sides and I wholeheartedly agree.
This expansion is, has been, and probably will continue to be a dumpster fire. Specifically - all things story and lore (or lack thereof), the over-zealous pruning of all the things (abilities, portals, toys), and the allied race grindfest.
The things I love about this expansion … well, let’s just say the art is really awesome. And while the whole war campaign is ridiculously contrived and stupid the troll stories had some shining moments.