I am logged into battlenet. My character is there and my friends list etc. avatar is online.
thanks for the link. I’ll review.
(2 min later)
I have more than enough computer for wow – 2080 card, i9 processor, 16 gb ram. I can launch wow through the application directly (wow.exe) but bnet wants me to install. When I locate game by selecting the World of Warcraft folder it tells me I have the incorrect version of the game.
I’m a little bit lost on how to fix this.
I’m also concerned that I won’t be able to patch the game anymore because bnet isn’t functional.
Will a reinstall of bnet wipe out my friends list or anything else in my game?
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No, it will not. It just reinstalls the client. Once you login, your friends list will still be there.
Nothing that anybody here said works, can I have a proper blizzard help or something that would work ? I can’t believe it’s not yet fixed after months or even years of that bug happening, it’s driving me insane.
and my friends list was still intact. thank you. Unfortunately, it didn’t fix my issue. new bnet still can’t find any of my games. Which I guess means none of my games can be updated now?
This forum is not a point of contact for staff, but the ticket system is always available to all players.
https://us.battle.net/support/en/help/contact/1094/ticket
This worked immediately with no problems. THANK YOU!
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TL;DR: If you get this issue and tried everything mentioned above without any success, try uninstalling and reinstalling only the bnet launcher itself. When you launch it after reinstalling, it’ll detect on its own where the game files are located, ask you if this is okay, and then everything should be fine.
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Just necro’ing this thread here since I had the same issue happen recently. We had a snow-storm this morning and for about 10 minutes, the power kept flashing off-and-on in quick bursts, enough to send my computer into recovery mode from having the startup interrupted too many times in a row.
When it finally calmed down and I was able to launch bnet again, I had the same issue as described here: bnet refusing to recognize any of my games as being valid installs. Even when I would manually point it into the right folder, it would say that the version was incompatible or something.
I contemplated reinstalling all of the games, but then decided to just uninstall the bnet launcher itself and reinstall it. On setup, it saw my installed games and asked to confirm that this was indeed the right file locations, and… everything worked.
Rather anticlimactic, but I’m not complaining.