So I’m turning here.
I’m trying to activate my mobile authenticator. Blizzard is asking for my serial number and security code. Cool, np. But in my Mobile Authen. it shows me the serial number and my RESTORE code.
What’s to do?
On the app, when you enter the authenticator. Click the Enter code manually to get the security code.
What’s code I’m supposed to enter? I don’t have any notifications.
Check the permissions you’ve given to the app.
When you’re on the authenticator app, and open the authenticator it should show
No login requests
Or
Enter code manually
Tap the enter code manually, then it should start generating 8 digit codes that change frequently. That should be the security code you need
Okay, that sounds reasonable. When I get the random number copied, where do I enter it? Is it still in the Authenticator, or is it via my Desktop website?
I’m phrasing my initial problem incorrectly. When I open the Battlenet App, I cannot connect. Ever. Does that mean my Online Blizzard account has been … restricted?
The phone you are setting this up on has internet?
I’d recommend looking through this support page for instructions on setting up the app.
Since it doesn’t appear you have a authenticator setup yet, don’t worry about the Restore Code. This let’s you essentially clone the authenticator to different devices if one get lost or can’t power up.
Yes. My phone has internet. It connects to everything in this world except blizzard.com AND only when I’m trying to login to get the Authenticator setup.