While aware there are several threads in the forum, the issue on this end is that out of the blue I am no longer able to Scan and Repair OR Check for Updates while connected to a VPN. I have always managed to do this perfectly fine until the latest update / most recent change, which now sees the agent continually fall asleep, fail to do what it’s told to do or perform actions that were never a problem previously.
Nothing on my end has changed.
I would like to make that clear.
Permissions remain the same. Install location is the same. Literally the only difference is something happened when Battle.Net previously updated (initially it went missing from my system, then returned, and then told me I needed some DLL file and to re-install the entire thing which I did three times since that was also a tedious exercise in patience).
Advice would be appreciate, but so would a fix to whatever is causing these Battle.Net issues o.o
Disable your VPN then? IDK though, sounds like you’ve done something weird with your system or maybe you have an overly aggressive antivirus or something like that, if you’re having random DLLs needing to be redownloaded.
All due respect, I have done no such thing to the system; everything worked perfectly before Battle.Net updated. Once it was completed, all these issues appeared and it’s not an isolated encounter. There is, without a doubt, something happening on Blizzard’s end.
Perfectly is a stretch… Again, have you tried with your VPN disabled? VPNs are notoriously used by botters and boosters, WOTLK Classic is launching soon, they probably don’t want a million and one botters spamming and degrading player experiences. They might be making changes in which VPNs they tolerate.
DLLs contain executable code, so again, maybe some non-windows defender AV, that a small group of people are using, is flagging it as being bad and removing it, causing the launcher to have to redownload the files. It’s possible that some kind of recent Windows update might have messed with libraries or APIs, but I doubt it.
If not that, then maybe you have some malware trying to manipulate the files, causing them to not hash correctly and triggering the launcher to want to redownload them, but it can’t because of the VPN issues.
I am having the same issue. I went to log in yesterday and the launcher told me the update agent went to sleep and is having trouble waking up. so, I went through the steps that blizzard gave me to correct the situation. the last step was to uninstall and reinstall the launcher. I uninstalled and when I tried to reinstall, I get a message saying “were having trouble launching the battle.net update agent. please wait one minute and try again.” i woke up this morning and tried again and i get the same message. im not running a VPN. its quit frustrating.