was working well all day, then i got an error message and my PC restarted. now everytime i try to open Battlenet i freeze then crash. playing other games or going on the internet all work 100% fine. did this happened to anyone else before? tried to do a repair but cant because it freeze before i can do anything
Edit: if i launch the game from twitch i work fine. but as soon i launch bnet is when it crash
Edit: All of us have either a GTX or RTX card. Could be an Nvidea driver incompatibility with the new update. Make sure you have the absolute newest driver for your card. Windows will tell you you’re up-to-date even when you might not be. Use the GeForce Experience launcher to be sure You need driver 452.06 or else the update will BSOD you. Cheers.
its working now. thank you!
Hey there,
We are tracking this over on this main thread. So far, for folks who did not resolve the issue by reinstalling graphics drivers using DDU, the fix has been to disable browser hardware acceleration.
To disable hardware acceleration, make sure you’re logged out. Click the settings cog wheel just above where you’d normally log in. Once you’re in settings, click on advanced then uncheck the box for browser hardware acceleration. Should be good to go after that!
Hope the info helps. Let us know how things go!