What should we be doing if we still did not get our second boost? Are they still being handled or do we have to try to submit another ticket/bug report etc…
i always find it funny when they say the whole “thank you for understanding line” lol like no i think UR not understanding…
Support told me they can’t manually grant boosts and it’s an issue that can only be fixed by the development team. The fact they have fixed it for some and not others doesn’t make much sense to me but here we are.
From looking through your case, I can see that you do appear to have defeated the mighty Balnazzar on both of your active World of Warcraft accounts. As such you should have met the criteria for the character boosts in question, and these are still currently in the process of being granted to eligible accounts.
Unfortunately as has been previously been advised this is something we cannot manually grant, however it’s entirely possible that there have been some delays with the delivery of these boosts. For now you will need to continue to wait patiently for this process to complete in full, which should allow for the remaining boost to be delivered as intended. Should you need additional information on this in the meantime, please make sure you check out the following:
Let us know if there’s anything else we can take a look at, and we hope you have a nice rest of your weekend.
Take care,
Game Master Iewretronk
Nice that you got a real response from a GM that isn’t claiming “it was never possible to get two boosts for linked accounts” etc. I had to give up fighting with GMs because they all the wrong information.
I guess we are waiting to get our second boost (if we ever will). I know the Dev team must be busy but sucks to have not gotten included with the original people who got granted their second boost.
I’ve bumped/replied to my support ticket every day or two since Tuesday so they didn’t necessarily choose to give me a reply. I pressed the issue until they finally stopped copy/pasting the same response or claiming I wasn’t eligible.
Still no boost after realm restart though…
I’ve given up hope. Since we haven’t received it by now we probably never will. RIP
It’s been 6 days and people are still missing their boost. Is the dev team still working on fixing this?
Not gonna lie, this is pretty unacceptable. The fact some of us still haven’t recieved our boosts. GMs are telling some people it was never intended to obtian 2. Some people HAVE gotten their second boost, and the rest of us are just being told “just wait”
No. We HAVE been waiting. Apply it to our accounts aleady. You did it for some. Do it for the rest. It’s actually mind boggling how you guys can think this is even remotely acceptable.
Arguably we kinda deserve to be treated with “slightly” more respect than others who only got 1 boost as we are PAYING FOR TWO or more accounts.
It has been 10 days since this issue was acknowledged with this post. We should have received our boosts 12 days ago. Why is this taking so long?
Absolutely Ridiculous. Been a subscriber for well over 20 years now. I pay for multiple accounts. Only Received 1 boost. Was told by a GM that I used both boost, one of which that I used on a warrior, and the other he said I used on a character I faction changed and leveled it myself to 85. Its a slap in the face. MOP is literally days away at this point and these boost are meant for MOP. Give us our boost already blizzard.
Yeah I was really hoping to get my second but I have given up hope. RIP
I have opened a ticket because of this and 24h later the new boost appeared.
So.. yeah, still have no clue if it’s the ticket or not, but I got both boosts.
did you get the second boost recently?
I still havent recieved my 2nd :\
He posted above but my guild leader linxafinx still hasn’t gotten his boost.
1 Like
"Hello there Decervon,
This is Specialist Game Master Relzzuli, here to help! I hope you are having a fine afternoon so far. I understand that you had an issue with getting a boost from Balnazzar.
No worries! I can absolutely see why you are looking for more information.
After checking into it, I can confirm that you do have credit for killing it on two separate accounts.
We are not able to grant the boosts from Support, but the developers have been working on the root of the issue to make sure that players who defeated him on multiple accounts will get their boosts properly soon.
We do not have a specific ETA to share, but they are working on it, so thank you for your patience.
I wish you the best with your adventures in the meantime! "
Just got this response >_> the whole “be patient” is starting to get really annoying, been patient for 2 whole weeks and some people have gotten theirs, and now MoP is quite literally this coming up monday and im still not able to use my 2nd boost for launch…
We understand how disappointing it is not to have received your second Balnazzar boost as expected especially with the launch of Mists of Pandaria Classic so close. We want to assure you that your concerns are not being ignored.
The World of Warcraft Development Team has thoroughly investigated this issue, and it remains a top priority. A resolution is actively being worked on, and based on the latest internal updates, a fix is expected to be deployed in the coming days. We understand the urgency and the impact this has on your gameplay, and we’re doing everything we can to ensure affected players are granted their missing boosts.
While Customer Support is unable to manually grant these boosts, we are monitoring the situation closely and will follow up as soon as we receive confirmation that the fix has been applied.
We sincerely apologize for the delay and understand your frustration. Thank you again for your feedback and for your many years with us. We’re committed to getting this resolved for you and all impacted players as soon as possible.
This is the most recent reply I received, also one of the first that feels like it was written by an actual human. I assume it’s bulls*** though. They said it would be a “few days” two weeks ago.
Still waiting for my second boost to be delivered as well. Every ticket I submit gets a shut up and wait response. This is so frustrating.
Same. The dev team is obviously busy with AQ and MoP release. There’s no way this is being treated with any sort of urgency. They have tied their support team’s hands and won’t allow them to manually award the boosts. That of course would put them at risk of having actual humans evaluate and address our issue. Instead, we are receiving AI generated trash almost three weeks later. W Blizz.
i mean ive gotten real responses from people, who confirmed i should have the 2nd boost, but they just cant give it.
This is the day and age now where customer support cant do shxt for the players they have their hands tied so hard its insane