I was told to post here by Support agent Laenowatar about my missing items and gold on 1.31.2020, this is the 4th time reaching out about this issue, i had posted over 5,000,000g worth of items between 1.12.20 and 1.26.20. There was a mailbox bug, i sold 700k worth of items on Vexent-Tichondrious and 2.6m on Sovathida-Tichondrious i only every received 500k of my gold.
The Support agents have not helped me what so ever about this issue, i have tweeted to blizz cs. i have made countless posts on Reddit and contacted blizz support through the ticket system.
When i spoke to them they said they could track my items, when i listed my items from my CSV, they no longer wanted to help me because it was " Too Much Work".
I’ve spent days farming. invested over 15 years into this game, from the time i was a child to now being 25. This wasnt my screw up, this wasn’t me deleting a mail or abusing a system. This was Blizzard’s bug.
I would like to have my issue sorted.