Why does it take so long for the armory to update when I paid for a race and name change? What am I paying for when it takes days or more than a week to adjust the armory flow through from the game? There are impacts to RIO and other services that rely on the API to update.
It’s not like a name change costs Blizzard anything, it’s all system driven. This is not some small company without the resources to make paid-for services work well.