@Acheilos, there’s been a few comcast reports or ISP that peer with comcast that I’ve been seeing, but nothing consistent enough or with connection tests to determine an issue. Could you start a new thread with the WinMTR tests as well? I suspect that there’s configuration or throttling issues causing disconnections/latency for Comcast, but we definitely need more tests!
As for some suggestions, with the disconnections being consistent, there’s settings in the router that can cause mitigation and prioritize certain connection types or devices. Try checking for the QoS (Quality of Service), WMM (Wireless Multimedia), and UPnP (Universal Plug and Play) settings, if any of those are enabled, disable them. These settings can differ from device to device, so check the router manufacturer’s manual or with the ISP if the device was provided by them.
@Astorlord, thank you for the WinMTR test! There’s significant packet loss on this node here:
| 204.29.12.237 -
29 | 136 | 97 | 0 | 16 | 103 | 99 |
It is starting on this node, and after this point there’s around 30% loss on each of the nodes. It looks like it belongs to IRIS Networks, which could be the ISP’s peering partner or what they peer off to after their nodes. For this case, you’ll need to contact your ISP with the connection test calling out this specific node to see if they can reach out to IRIS Networks or reroute the connection. An alternative connection or VPN should workaround this issue in the mean time.
@Glaivepower, whenever you get the chance to the test will be super helpful to check 
We see other users are experiencing issues with disconnections or high latency after the case yesterday, but it’s best to start your own thread so that we can start gathering and troubleshooting these situations individually. It’s difficult to track multiple different regions and ISP issues on one thread. If we do find a trend, we can start a dedicated thread to these issues.
If anyone else is having similar disconnection or latency issues and not on Shaw Communications, please create your own thread.