Theres an update tomorrow, I can almost guarantee thats exactly what theyre fixing.
Nope im right there with you lmao
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Awesome, so I’m not completely alone, props to you for your honesty 
You do realize that it doesn’t matter how much they test it in house or on the beta, they literally cannot possibly account for everything because everything could be perfect in house, but they can’t account for what will happen when there are millions of people instead of their tiny testing in the office, and the ptr is also never going to tell them how things will actually work until it’s actually there, the only things they can do is make sure it has the smallest chance of problems, and in this case, also have contingencies in place. Did you even read the article? They had absolutely no way of knowing that even their contingencies would fail.
In game development you can make amazing work and it runs flawlessly in theory and in house, but sometimes you just have to do the best you can, and monitor and assess after the fact. In this case it was probably even the best course of action to wait and just watch, giving them a much larger audience to receive feedback and bug reports from, to help them identify the issues faster, they even had employees hands on in the game.
TL;Dr it is literally IMPOSSIBLE to not have any errors whatsoever in any video game since the dawn of time. The issue literally did not even EXIST until it went live.
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This is the first expansion launch since WoD that has gone so poorly. Clearly you were not around for earlier launches if you are saying this. I was genuinely surprised that it had gone so poorly due to the essentially flawless launches during Legion, BfA, and Shadowlands.
You honestly have no idea how much this means to the community. Simple communication, errors you ran into and how / what you do to fix them goes such a long way with the player base. FF14 has been doing this for years now, I’m so so glad to finally see it coming from you guys. Even if you don’t manage to fix it right on time, a brief laymen’s terms explanation of what and why something is screwing up and being honest about “We have no clue but are looking into it” really humanizes the dev team and helps us to also understand what and why its going badly.
Please PLEASE keep doing this in the future, this kind of communication is absolutely invaluable and its really appreciated.
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Recognition is the first step on the path to recovery. Transparency is the first rung on the ladder to rebuilding trust.
Thank you for posting this explanation.
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Thank you for the detailed post about the launch from an engineering perspective. As a fellow software engineer, I understand the complexities evoked here. Please keep up with these posts over time as more transparency from your end will surely soothe the player base.
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Thank you for the explanation.
While I didn’t enjoy the sudden down time, I do support the effort against datamining.
Know that is does alleviate some of the frustration for me.
Hey DF is great and all but could I possibly get the character I deleted back it is saying some stuff about me having a character with that name already. I have had a ticket in for almost 7 days now for something this simple. Please Help me out here
Fascinating read! Thank you for sharing this insight behind the scenes. I know that myself and a large section of players greatly appreciate the latest era of open communication. Please continue this trend, Blizzard!
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Thank you for the explanation. I am sure this took quite a few resources to understand and put together.
Since you are willing to take the time and effort to communicate on this. Can you take the little time and effort it would take to tell us why the Brutosaur is not showing up on the bmah.
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It would be nigh on impossible to stress test in any meaningful way a problem that only shows up IRL in high-population servers.
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Love the communication!~
But also, I saw title and thought it was exciting news about the engineering profession LOL
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Good to hear an after-action report on the launch issues. Once again it shows that Nature always sides with the hidden flaw.
Finding said flaws is a tough, tricky business.
So can we all agree to stop being greedy and stop data mining. It’s not fun anymore.
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Great launch! Even cooler run down of the tech involved. Was it rough? Maybe for some people so addicted to this game that it ruined the rest of 2022 for them. I however, came home from working late. Logged in, waited 2 hours, played a different game, tried again, got in. High pop NA Alliance server. Love the breakdown, love the communication. Big wins, keep marching in this direction. It’s great. Haters gonna hate. I laugh at all you trolls and your vitriol and malice.
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This was kinda riveting to read to be honest. Really would love more posts like this in the future.
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This is why I wish I would’ve gotten into software engineering. This actually sounds like a fascinating and fun series of problems to solve during a major event. Sounds exciting, actually. Rewarding when the fixes work and things start falling into place as they should.
Really interesting read! I’d love more of these types of posts!
It is! It’s definitely not for everyone but I’ve always enjoyed it because every ticket or problem you get is like a puzzle you must solve. And it does feel good to finally solve it.
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