The monthly fee for WoW gives you dedicated servers, some services still charge you a monthly fee and does peer to peer service so you’re relying on all the consoles or PCs connected for that “server” support. Game Master support 24/7 I’ve had GMs answer in the middle of the night, even on urgent calls like seeing my friend not answer whispers and getting naked at the bank. They locked that account down in under 5 minutes from when the ticket went out and restored all her stuff.