and people did leave.
Just because you are content with the game, does not mean it can’t be better. or in fact talk to players more. A company is not your friend.
Also, the game is not fine from a business stand point, during the worse of covid time, they had the biggest drop in players. That alone shows things are bad. Just becomes some weird people like you think everything is ok, does not mean you can’t push a company to do more for you.