Coming back because my primary account is under temporary retirement and noticed my WoW account was locked.
I’ve had a similar issue on this account after leaving it idle for extended periods where someone would manage to get into my account and do less than legal things with it. I know, I should look after my things better. But I use my other account now mostly, couldn’t condense them because the names are different because edgy teenage years.
Anywho, could someone help?
It sounds like you may need to change your password, but if you need help doing so, you would need to put a ticket in.
They may have locked it when someone besides you tried to log into your account.
My second account was locked yesterday as well.
Logged out of Battle.net and tryed to get into my secondary account.
It asked for my secret question then asked me to play a mini game of 5 boxes the same.
After I did the boxes it let me back into my account. Played about 5 min then back to this account.
This is the second time I had to do this in the last year.
I just sharing … Not a issue.