Ability/Loot Lag on Oceanic Servers Despite Normal Latency

Support Technical Support
1302
Still lagging on my realm Frostmourne since launch.

No fix and barely any response from Blizzard, nice.

I've been playing for years and put a lot of time into the game like a lot of people. For Blizzard to just ignore the issue is a joke.

Sort out your issues and maybe compensate the people who you have inconvenienced as we payed for a game that does not work properly and are also paying for game time for a game that does not work properly.

It's ridiculous. I love WOW and I don't want to stop playing but it's exhausting dealing with lag.
1303
Here's my Winmtr in the hope that it helps someone who decides to keep paying to Blizzard despite failing to provide a working service to the rest of us. I'm glad my subscription is up in 20 days...

Server: Cael
Zone: Drustvar
Character: Krasnyvolk
Duration: Since I landed in Drustvar, 40 minutes or so ago.
Warmode: On

[code|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| mygateway.gateway - 0 | 1051 | 1051 | 0 | 0 | 10 | 0 |

| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |

| 58.160.248.2 - 0 | 1051 | 1051 | 7 | 13 | 100 | 13 |

|bundle-ether4.lon-edge902.melbourne.telstra.net - 0 | 1051 | 1051 | 8 | 13 | 100 | 10 |

|bundle-ether11.exi-core10.melbourne.telstra.net - 0 | 1051 | 1051 | 9 | 14 | 99 | 13 |

|bundle-ether12.chw-core10.sydney.telstra.net - 0 | 1051 | 1051 | 21 | 27 | 98 | 26 |

|bundle-ether1.chw-edge903.sydney.telstra.net - 0 | 1051 | 1051 | 20 | 25 | 100 | 26 |

|bundle-ether2.ken-edge903.sydney.telstra.net - 0 | 1051 | 1051 | 21 | 25 | 100 | 25 |

| equ3005137.lnk.telstra.net - 0 | 1051 | 1051 | 22 | 29 | 174 | 22 |

| 119.27.49.117 - 0 | 1051 | 1051 | 21 | 27 | 170 | 24 |

| 119.27.49.110 - 0 | 1051 | 1051 | 21 | 26 | 98 | 24 |

| 27.111.251.106 - 0 | 1051 | 1051 | 20 | 25 | 100 | 24 |

| 103.4.115.248 - 0 | 1051 | 1051 | 21 | 26 | 99 | 27 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider][/code]
1304
Daily request for an ETA on a fix
1305
I'm just gonna start tweeting devs. It'll probably do nothing, but I imagine the issue is stalling at QA and not being reported higher. One would like to hope an entire region worth of players being effected would usually be the sort of thing a game director may take issue with and want addressed.
1306
I see it's still not fixed.. heh.....
1307
Hell, Blizzard claim they don't even know what's causing it and can't even replicate it. I find that staggering, myself.
1308
I think the dev don't really understand what we mean by delays/lag in the zones.

Our latency will not change at all yet we get delays when in combat or using skills and then when we loot bodies, we can see long delays of up to 10 seconds in my experience. YET the latency shown by the client doesn't change.

My latency as reported by the game is 23/23ms and I will have a 0.5-1 second delay in combat and then looting the bodies can take up to 4-5 seconds to grab 4 items.

I think some of the devs just jump into the shard, look at the latency, see it is low and then jump out as everything is fine. Are they actually running around on characters like we have and doing things or just observing?
1309
Hi Blizzard. This is just a Daily request for an ETA on a fix.
1310
Sydney here...usually have 11-12ms. 12ms (home), 162ms (world). Combat is fine. LIterally EVERYTHING else is !@#$ed. Chat takes two minutes to go through. My arena partner had lost the game before I'd even got the queue.
1311
09/23/2018 07:39 PMPosted by Eritole
I think some of the devs just jump into the shard, look at the latency, see it is low and then jump out as everything is fine. Are they actually running around on characters like we have and doing things or just observing?


My own experience is that they create a character and then contact a player who has indicated they are having troubles, and observe them. This is what happened to me; I was contacted by a GM who asked me to play in the area I was having problems with (which happened to be Arathi) and made note of how my character was peforming. They did observe there was an issue and s/he appeared to be checking the sharding as it was happening.

So from my own observations, they seem to be looking towards sharding as being an issue. In what way I don't know and I didn't really ask as I figured either they wouldnt tell me or it would be too technical for me.

I assume they have the ability to look at the way the game performs for a character by some means that I probably wouldnt understand as I am not a software person. They are likely to get more information from doing that rather than creating a character that may be situated on an overseas forum and trying to assess the issues for those playing on Oceanic.

But it is still taking a very long time to fix and I'm really starting to wonder whether any progress has been made. It does seem to me that its a bit better - the periods of lag don't seem to be quite as often. But whether this is due to internal or external causes I don't know.
1312
2 Months on almost and still no fix? Come on Blizz we are paying customers too.
1313
Can we get any kind of !@#$ing update Blizzard?

Hellooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Anyone there?????? Multi %^-*ing billion company with no customer service!
1314
The Zone you are in: Tiragarde
The character you are on: Tafv
How long ago you had the issue: now
The Realm the affected character is on: Amanthul
If you are in a group or not: not
Is war mode on or off: off
1315
This is insane. Fit the lag. My sub wss already cancelled but this reinforces me not resubbing. I pay for company performance not this crap.
1316
09/23/2018 08:33 PMPosted by Ptaar
Sydney here...usually have 11-12ms. 12ms (home), 162ms (world). Combat is fine. LIterally EVERYTHING else is !@#$ed. Chat takes two minutes to go through. My arena partner had lost the game before I'd even got the queue.

That world latency looks like you were on a West coast US server/shard.

09/23/2018 07:39 PMPosted by Eritole
I think the dev don't really understand what we mean by delays/lag in the zones.

Our latency will not change at all yet we get delays when in combat or using skills and then when we loot bodies, we can see long delays of up to 10 seconds in my experience. YET the latency shown by the client doesn't change.

My latency as reported by the game is 23/23ms and I will have a 0.5-1 second delay in combat and then looting the bodies can take up to 4-5 seconds to grab 4 items.

I think some of the devs just jump into the shard, look at the latency, see it is low and then jump out as everything is fine. Are they actually running around on characters like we have and doing things or just observing?

Yeah I'm thinking the same thing, although the last couple of Blizzard posts indicated that they were going to observe us play to see it happening.

Luckily for us, them too if they watch it, @Fllaree got a good example on Twitch.

09/19/2018 04:21 AMPosted by Fllaree
Still stuffed.

Here's what it looks like from a player perspective.

https://www.twitch.tv/videos/312005287

I've put a weakaura up showing latency next to my action bar - it stays solidly at 22-23ms throughout the whole thing.

Despite this the targets actually manage to run right into melee range before the debuff from the initial cast is even applied to them.
1317
Hi Blizzard, this is a daily request for an update on the fix.
1318
This issue is still occurring. It's been laggy as hell for me all day.
Playing my human rogue, Pemberton.
Server: Aman'thul
Zone: Tiragarde Sound
Warmode: Off
Grouped: No

Latency was sitting at around 60ms yet in action I was getting delays of a second or so. It doesn't feel like regular latency. It's like there's not so much a delay in actions starting, but a delay in them finishing. It's weird.

I am a really patient person, but this is getting absolutely ridiculous.
1319
Still happening on Barthilas, it’s such an unfair game when it comes to pvp with 2-3 seconds and sometimes Even worse delays, I watched xaryu play the other day and everything was instant for him, no delays, no lag and no having to put up with a useless customer service team. Keep up the good work blizzard
1320
The Zone you are in: Zuldazar
The character you are on: Mellianore
How long ago you had the issue: now
The Realm the affected character is on: Nagrand
If you are in a group or not: solo
Is war mode on or off: off

Lag happening on and off, trying to fish and it takes seconds to collect, using glide on the toon (a DH) and hitting the ground before the wings expand. Really frustrating tht this has gone on for so long.
1321
I've been putting off doing some mats farming in hopes that the lag gets fixed before I need to farm.. But I'm liking my chances less and less each day. I mean, who knows - Blizzard might respond tomorrow (wasn't going to happen today, still the weekend there) but they already don't mind going several days without a response.. What's a bit longer!

Struggling real hard with the lack of contact or acknowledgment considering how many people it's effecting.