Will run test at first available chance.
It occurs for me in BFA world zones, dungeon or instanced content runs perfectly.
Also seems to disappear very late at night, might be a bandwidth issue at the datacentre during peak hours.
|------------------------------------------------------------------------------------------|08/17/2018 07:39 AMPosted by ZuvykreeHowdy!
We are currently investigating this issue and need more information to narrow down the problem. When the issue is occurring please run a [url="https://battle.net/support/article/000027780?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]WinMTR [/url] to host IP: 103.4.115.248 for 10 minutes. Post the results back here within code blocks </>. Other information we would like to know:
- Does this latency only occur in Battle for Azeroth zones or anywhere in game?
- When the latency is occurring what does your Home/World latency report. You can see this by placing your mouse over the red question mark next to your bags.
This information will help us greatly! Just make sure to collect it when the issue is at it's worst and during the time frame stated.
Thank you!
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 599 | 599 | 0 | 0 | 2 | 0 |
| No response from host - 100 | 120 | 0 | 0 | 0 | 0 | 0 |
| 58.160.248.130 - 0 | 599 | 599 | 8 | 12 | 37 | 13 |
|bundle-ether4.win-edge902.melbourne.telstra.net - 1 | 595 | 594 | 9 | 12 | 30 | 10 |
|bundle-ether2.lon-edge902.melbourne.telstra.net - 0 | 599 | 599 | 8 | 12 | 31 | 10 |
|bundle-ether11.exi-core10.melbourne.telstra.net - 0 | 599 | 599 | 9 | 14 | 30 | 12 |
|bundle-ether12.chw-core10.sydney.telstra.net - 0 | 599 | 599 | 21 | 26 | 45 | 23 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 0 | 599 | 599 | 19 | 31 | 368 | 23 |
| equini3.lnk.telstra.net - 0 | 599 | 599 | 20 | 26 | 96 | 23 |
| xe-1-0-1.gw102.sy3.ap.equinix.com - 0 | 599 | 599 | 21 | 27 | 110 | 25 |
| 27.111.251.114 - 0 | 599 | 599 | 19 | 24 | 47 | 24 |
| 103.4.115.248 - 0 | 599 | 599 | 20 | 24 | 46 | 22 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
08/17/2018 07:39 AMPosted by ZuvykreeHowdy!
We are currently investigating this issue and need more information to narrow down the problem. When the issue is occurring please run a [url="https://battle.net/support/article/000027780?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]WinMTR [/url] to host IP: 103.4.115.248 for 10 minutes. Post the results back here within code blocks </>. Other information we would like to know:
- Does this latency only occur in Battle for Azeroth zones or anywhere in game?
- When the latency is occurring what does your Home/World latency report. You can see this by placing your mouse over the red question mark next to your bags.
This information will help us greatly! Just make sure to collect it when the issue is at it's worst and during the time frame stated.
Thank you!
Only BfA zones for me.
Latency is under 200ms for both world and server yet I still lag.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 643 | 643 | 0 | 0 | 2 | 1 |
| No response from host - 100 | 128 | 0 | 0 | 0 | 0 | 0 |
| 202.128.2.149 - 0 | 643 | 643 | 7 | 12 | 242 | 12 |
| har-gu-cgw-har-gu-csw.guam.net - 0 | 643 | 643 | 3 | 12 | 243 | 10 |
| sino-hk-bgw-megai-har-gu-cgw.guam.net - 0 | 643 | 643 | 47 | 54 | 283 | 53 |
| 103.247.139.27 - 0 | 643 | 643 | 48 | 53 | 286 | 54 |
|Te-0-1-0-2-1.cor02.syd04.nsw.VOCUS.net.au - 0 | 643 | 643 | 212 | 215 | 447 | 215 |
| BE-1.cor01.syd11.nsw.VOCUS.net.au - 0 | 643 | 643 | 211 | 216 | 446 | 214 |
| BE-100.bdr01.syd03.nsw.VOCUS.net.au - 0 | 643 | 643 | 186 | 194 | 428 | 191 |
| static-73.7.255.49.in-addr.VOCUS.net.au - 0 | 643 | 643 | 212 | 215 | 444 | 213 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 1 | 639 | 638 | 184 | 193 | 420 | 198 |
| xe-1-0-1.gw101.sy3.ap.equinix.com - 0 | 643 | 643 | 212 | 217 | 466 | 213 |
| 27.111.251.106 - 0 | 643 | 643 | 212 | 216 | 447 | 216 |
| 103.4.115.248 - 0 | 643 | 643 | 212 | 215 | 445 | 215 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Update on my end - i have run the test while playing, however for the first time in a couple of days, i experienced no lag! Gameplay was normal. This was in Zandalar, specifically Zuldazar.
I am going to assume this is because it is currently very late oceanic time, so outside peak hours. This may also mean the results posted by others before me experienced the same, and the data may not indicate any issues.
I have not posted the results of the test, i do not believe it indicates anything abnormal, but i have saved the result to a text file anyway. If anyone thinks i should still post the results, let me know.
For now i am going to go to bed, and run the test again tomorrow when/if it is laggy again.
I am going to assume this is because it is currently very late oceanic time, so outside peak hours. This may also mean the results posted by others before me experienced the same, and the data may not indicate any issues.
I have not posted the results of the test, i do not believe it indicates anything abnormal, but i have saved the result to a text file anyway. If anyone thinks i should still post the results, let me know.
For now i am going to go to bed, and run the test again tomorrow when/if it is laggy again.
It is obviously server load in BFA areas.
World/Home at 15/15, up to 2 sec delay in outdoor BFA zones.
Instances are fine.
What is concerning to me is they keep asking us to test our connection to the servers, when we are connecting to them just fine.
It is like they aren't listening to us, or people are describing it poorly.
it is 100% the servers that are hosting the outdoor BFA world having capacity or request problems.
Our inputs are reaching the servers just fine, the server is responding to us just fine, its just that whatever it is doing internally is the problem, but that problem is still being sent to us just fine.
World/Home at 15/15, up to 2 sec delay in outdoor BFA zones.
Instances are fine.
What is concerning to me is they keep asking us to test our connection to the servers, when we are connecting to them just fine.
It is like they aren't listening to us, or people are describing it poorly.
it is 100% the servers that are hosting the outdoor BFA world having capacity or request problems.
Our inputs are reaching the servers just fine, the server is responding to us just fine, its just that whatever it is doing internally is the problem, but that problem is still being sent to us just fine.
I have only done BFA content on oceanic realms since BFA release so I can't comment on whether it happens in old world content.
I'd like to point out that I ONLY experience this lag when I toggle warmode OFF. Multiple people in chat on FM have confirmed they have no lag issues with Warmode enabled, but have it with Warmode disabled.
Inside dungeons and in BFA world content with Warmode off, it can go to !@#$.
Have done LFG pugs where we all ended up on oceanic and we all get the lag at the same time.
We can chat, but the world typically freezes 3-10s at a time.
World content with Warmode off sees long looting delays and the old classic running at mount speed without a mount and no NPCs loading in until it catches up 10 seconds later.
Latency numbers do not change at all during this.
Strongly indicates a server / backend issue, not a pathing or external network issue.
I'd like to point out that I ONLY experience this lag when I toggle warmode OFF. Multiple people in chat on FM have confirmed they have no lag issues with Warmode enabled, but have it with Warmode disabled.
Inside dungeons and in BFA world content with Warmode off, it can go to !@#$.
Have done LFG pugs where we all ended up on oceanic and we all get the lag at the same time.
We can chat, but the world typically freezes 3-10s at a time.
World content with Warmode off sees long looting delays and the old classic running at mount speed without a mount and no NPCs loading in until it catches up 10 seconds later.
Latency numbers do not change at all during this.
Strongly indicates a server / backend issue, not a pathing or external network issue.
Zone : Stormsong (this alliance toon) from around 6pm-11pm server time, server side issues with looting, quest hand ins etc.
Taking upwards of 20 seconds to loot a creature.
Get into a dungeon instance - and instantly, no issues with looting or any game play.
Exit the instance - and bang, can barely do any quests.
Taking upwards of 20 seconds to loot a creature.
Get into a dungeon instance - and instantly, no issues with looting or any game play.
Exit the instance - and bang, can barely do any quests.
npcs are not showing at the end of some quests. now some people are needing to relog to fix that. hope it helps with the lag......... problems being fixing too lol
I think it's the excessive sharding / crz that is happening on Kul Tiras,(why is forced sharding / crz happening in a new expansion anyway? I'm about to quit this game for good if this keeps going.) since i only see people from my connected realms in Zandalar, but when i go to Kul Tiras it's every damn Oceanic realm thrown into there in all 3 zones. ( Warmode off)
I want to see people on my sever or guild members not cross servers
08/17/2018 10:15 AMPosted by HĂȘisenbergI think it's the excessive sharding / crz that is happening on Kul Tiras,(why is forced sharding / crz happening in a new expansion anyway? I'm about to quit this game for good if this keeps going.) since i only see people from my connected realms in Zandalar, but when i go to Kul Tiras it's every damn Oceanic realm thrown into there in all 3 zones. ( Warmode off)
I'm seeing it occasionally in horde zones from 6pm till 10 or 11pm, but it's definitely worse in the alliance zones.
I don't have a saved MTR from during the problem window, but I did run an MTR without seeing any glaring problems and so I doubt they'll say anything beyond "it's not the connection"...
For me personally it's not "zomg 2 second lag", it's more like playing at bad US latency (~300ms) but without needing to pre-cast abilities (e.g. can refresh buffs late, they'll just drop & then reappear at same stacks). I have avoided playing during the worst of it tho, because feels rubbish.
server are getting laggy from 1pm-11pm I have noticed. The past 4hours even npcs are jumping around or not showing up without logging out. other people are having the same issue so please don't tell me to delete stuff etc. please give the servers a good kick and reboot them.
Today will be interesting, weekend and everyone at home playing.
Interesting someone mentioned war mode. We levelled with it on for extra xp and turned it off at max. The lag started about that time.
Last night it was only occurring in BFA zones for me, especially Alliance zones, when we did a few world quests in Horde zones it was better (but not gone).
Will report back with other requested info when the lag starts
Interesting someone mentioned war mode. We levelled with it on for extra xp and turned it off at max. The lag started about that time.
Last night it was only occurring in BFA zones for me, especially Alliance zones, when we did a few world quests in Horde zones it was better (but not gone).
Will report back with other requested info when the lag starts
At 6:30-7:30am AEST the game plays perfectly. I will update later in the day when I get home and play again.
Played between 8am and 9.30am, no problems so far in non WM Kul Tiras zones.
Server lag has been a constant issue for me. Especially in heavily phased zones which I think most out. I click and a lot of times nothing happens at all.
08/17/2018 07:39 AMPosted by ZuvykreeWe are currently investigating this issue and need more information to narrow down the problem.
Hey Zuvykree, thanks for the post.
I expect most of the responses to your request for network stats and other information will come tonight when the problems are generally at their worst, but perhaps with it being Saturday daytime in Oceania timezones, there may be something to report during the day with the larger number of players online.
The lag is back again for a third day! To answer the questions:
Q) Does this latency only occur in Battle for Azeroth zones or anywhere in game?
A) It only occurs in outdoor BfA zones. There is no lag present in dungeons, island expeditions or non BfA zones.
Q) When the latency is occurring what does your Home/World latency report.
A) My ingame latency reports a normal 21/21 consistently. This leads many to believe that the issue is not simple latency, but possibly an issue with the server or a problem with the new sharding for Warmode. Also, to add to that point - this issue occurs no matter if Warmode is enabled or disabled.
I have run WinMTR as requested, though I don't think it is showing an issue. The report is below:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mygateway.gateway - 0 | 957 | 957 | 0 | 0 | 10 | 0 |
| 10.223.160.1 - 0 | 957 | 957 | 6 | 8 | 61 | 8 |
| 58.160.250.1 - 0 | 957 | 957 | 6 | 9 | 55 | 8 |
|bundle-ether4.cha-edge901.brisbane.telstra.net - 0 | 957 | 957 | 7 | 10 | 59 | 9 |
|bundle-ether2.woo-edge901.brisbane.telstra.net - 0 | 957 | 957 | 7 | 10 | 60 | 10 |
|bundle-ether5.woo-core1.brisbane.telstra.net - 0 | 957 | 957 | 7 | 11 | 59 | 12 |
|bundle-ether20.chw-core10.sydney.telstra.net - 0 | 957 | 957 | 18 | 21 | 68 | 21 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 0 | 957 | 957 | 17 | 27 | 224 | 18 |
| equini3.lnk.telstra.net - 0 | 957 | 957 | 17 | 22 | 112 | 20 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 0 | 957 | 957 | 19 | 23 | 82 | 21 |
| xe-1-0-1.gw101.sy3.ap.equinix.com - 0 | 957 | 957 | 19 | 23 | 87 | 20 |
| 27.111.251.106 - 0 | 957 | 957 | 17 | 20 | 70 | 19 |
| 103.4.115.248 - 0 | 957 | 957 | 19 | 22 | 72 | 23 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Q) Does this latency only occur in Battle for Azeroth zones or anywhere in game?
A) It only occurs in outdoor BfA zones. There is no lag present in dungeons, island expeditions or non BfA zones.
Q) When the latency is occurring what does your Home/World latency report.
A) My ingame latency reports a normal 21/21 consistently. This leads many to believe that the issue is not simple latency, but possibly an issue with the server or a problem with the new sharding for Warmode. Also, to add to that point - this issue occurs no matter if Warmode is enabled or disabled.
I have run WinMTR as requested, though I don't think it is showing an issue. The report is below:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mygateway.gateway - 0 | 957 | 957 | 0 | 0 | 10 | 0 |
| 10.223.160.1 - 0 | 957 | 957 | 6 | 8 | 61 | 8 |
| 58.160.250.1 - 0 | 957 | 957 | 6 | 9 | 55 | 8 |
|bundle-ether4.cha-edge901.brisbane.telstra.net - 0 | 957 | 957 | 7 | 10 | 59 | 9 |
|bundle-ether2.woo-edge901.brisbane.telstra.net - 0 | 957 | 957 | 7 | 10 | 60 | 10 |
|bundle-ether5.woo-core1.brisbane.telstra.net - 0 | 957 | 957 | 7 | 11 | 59 | 12 |
|bundle-ether20.chw-core10.sydney.telstra.net - 0 | 957 | 957 | 18 | 21 | 68 | 21 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 0 | 957 | 957 | 17 | 27 | 224 | 18 |
| equini3.lnk.telstra.net - 0 | 957 | 957 | 17 | 22 | 112 | 20 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 0 | 957 | 957 | 19 | 23 | 82 | 21 |
| xe-1-0-1.gw101.sy3.ap.equinix.com - 0 | 957 | 957 | 19 | 23 | 87 | 20 |
| 27.111.251.106 - 0 | 957 | 957 | 17 | 20 | 70 | 19 |
| 103.4.115.248 - 0 | 957 | 957 | 19 | 22 | 72 | 23 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 23 | 419 | 325 | 0 | 0 | 6 | 0 |
| 10.83.0.1 - 22 | 430 | 338 | 6 | 10 | 49 | 15 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| 124.19.61.3 - 19 | 454 | 369 | 8 | 12 | 47 | 9 |
| 220.101.73.6 - 24 | 406 | 309 | 8 | 12 | 50 | 9 |
| xe-1-0-1.gw102.sy3.ap.equinix.com - 20 | 446 | 358 | 8 | 13 | 117 | 17 |
| 27.111.251.114 - 21 | 435 | 344 | 8 | 12 | 31 | 13 |
| 103.4.115.248 - 23 | 423 | 329 | 7 | 12 | 51 | 10 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 23 | 419 | 325 | 0 | 0 | 6 | 0 |
| 10.83.0.1 - 22 | 430 | 338 | 6 | 10 | 49 | 15 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 159 | 0 | 0 | 0 | 0 | 0 |
| 124.19.61.3 - 19 | 454 | 369 | 8 | 12 | 47 | 9 |
| 220.101.73.6 - 24 | 406 | 309 | 8 | 12 | 50 | 9 |
| xe-1-0-1.gw102.sy3.ap.equinix.com - 20 | 446 | 358 | 8 | 13 | 117 | 17 |
| 27.111.251.114 - 21 | 435 | 344 | 8 | 12 | 31 | 13 |
| 103.4.115.248 - 23 | 423 | 329 | 7 | 12 | 51 | 10 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
And it's back around 12:10pm AEST - Makes the game very annoying to play...
[code]|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| lo1.bras1.hba1.on.ii.net - 0 | 563 | 563 | 8 | 9 | 24 | 9 |
| po20.bras1.hba1.on.ii.net - 0 | 563 | 563 | 8 | 9 | 45 | 9 |
| xe-1-2-1-4078.cr1.mel8.on.ii.net - 0 | 563 | 563 | 30 | 31 | 51 | 31 |
| ae0.cr1.mel4.on.ii.net - 0 | 563 | 563 | 31 | 31 | 56 | 31 |
| be20.cr3.syd7.on.ii.net - 0 | 563 | 563 | 31 | 31 | 55 | 31 |
| be-50.cr2.syd7.on.ii.net - 0 | 563 | 563 | 30 | 30 | 51 | 31 |
| ae6.cr2.syd4.on.ii.net - 0 | 563 | 563 | 30 | 32 | 106 | 30 |
| 55497.syd.equinix.com - 0 | 563 | 563 | 31 | 31 | 54 | 31 |
| 103.4.115.248 - 0 | 563 | 563 | 31 | 31 | 57 | 31 |
|________________________________________________|______|______|______|______|______|______|
This is on Zandalar.
Loot delays up to 5+ seconds.
Spell cast delays.
Latency is 32ms - as normal.
It's Saturday and I would suspect most people are online who don't need to work weekends/have other plans. Same as the evening.
[code]|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| lo1.bras1.hba1.on.ii.net - 0 | 563 | 563 | 8 | 9 | 24 | 9 |
| po20.bras1.hba1.on.ii.net - 0 | 563 | 563 | 8 | 9 | 45 | 9 |
| xe-1-2-1-4078.cr1.mel8.on.ii.net - 0 | 563 | 563 | 30 | 31 | 51 | 31 |
| ae0.cr1.mel4.on.ii.net - 0 | 563 | 563 | 31 | 31 | 56 | 31 |
| be20.cr3.syd7.on.ii.net - 0 | 563 | 563 | 31 | 31 | 55 | 31 |
| be-50.cr2.syd7.on.ii.net - 0 | 563 | 563 | 30 | 30 | 51 | 31 |
| ae6.cr2.syd4.on.ii.net - 0 | 563 | 563 | 30 | 32 | 106 | 30 |
| 55497.syd.equinix.com - 0 | 563 | 563 | 31 | 31 | 54 | 31 |
| 103.4.115.248 - 0 | 563 | 563 | 31 | 31 | 57 | 31 |
|________________________________________________|______|______|______|______|______|______|
This is on Zandalar.
Loot delays up to 5+ seconds.
Spell cast delays.
Latency is 32ms - as normal.
It's Saturday and I would suspect most people are online who don't need to work weekends/have other plans. Same as the evening.