8/19 - Stuck at Logging in to game server

Support Technical Support
92

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 13 ms 14 ms 12 ms 10.84.10.1
2 16 ms 19 ms 16 ms 126.0.32.70.hosted.by.gigenetcom [70.32.0.126]
3 14 ms 12 ms 12 ms po-10.csr1.iad.Servernapnet [66.252.6.64]
4 13 ms 15 ms 14 ms be4620.ccr41.iad02.atlas.cogentcocom [38.122.62.1]
5 14 ms 13 ms 14 ms 38.88.214.129
6 71 ms 103 ms 71 ms ae1-br01-eqdc2.as57976net [137.221.72.33]
7 71 ms 71 ms 70 ms et-0-0-2-br01-eqch2.as57976net [137.221.65.13]
8 77 ms 72 ms 70 ms 137.221.65.132
9 71 ms 71 ms 70 ms et-0-0-2-br01-eqla1.as57976net [137.221.65.68]
10 71 ms 71 ms 71 ms be1-pe02-eqla1.as57976net [137.221.68.69]
11 70 ms 70 ms 71 ms 24.105.30.129

Trace complete.

93

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 10 ms 8 ms 24.105.30.129

Trace complete.

94

if you have had problems all weekend you might need to look into it further I have played at least a little everyday and have zero issues so you may have some computer issues as well or provider conflicts

95

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1]
2 4 ms 2 ms 2 ms 24.105.30.129

Trace complete.

96

Traceroute has started…

traceroute to 24.105.30.129 (24.105.30.129), 64 hops max, 72 byte packets
1 fios_quantum_gateway (192.168.1.1) 3.618 ms 6.114 ms 1.464 ms
2 24.105.30.129 (24.105.30.129) 8.287 ms 6.029 ms 6.612 ms

97

There were many in my guild having issues as well. I’ve never had this issue before, but I completed everything possible as far as troubleshooting. Some people in general chat were also having lag issues. It’s definitely not my computer…

3 Likes
98

Good to know it’s not just me that is experiencing this issue. Over the weekend, I had some major lag but so did everyone else. Lets hope Blizz can fix this. Maybe they are too excited bout classic and distracted from retail. Haha!

4 Likes
100

This is with CenturyLink/Embarq/whatever the DSL provider is called now…

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 1 ms 1 ms <1 ms 192.168.0.1
2 28 ms 27 ms 28 ms 71-38-128-254.lsv2.qwest .net [71.38.128.254]
3 27 ms 27 ms 28 ms lsv2-agw1.inet.qwest .net [75.160.224.25]
4 29 ms 28 ms 28 ms 75-163-31-254.lsv2.qwest .net [75.163.31.254]
5 * * * Request timed out.
6 59 ms 34 ms 34 ms BLIZZARD-EN.ear3.LosAngeles1.Level3 .net [4.71.135.106]
7 38 ms 34 ms 34 ms ae1-br02-eqla1.as57976 .net [137.221.68.35]
8 37 ms 35 ms 33 ms be2-pe02-eqla1.as57976 .net [137.221.68.73]
9 35 ms 40 ms 34 ms 24.105.30.129

Trace complete.

1 Like
101 
Tracing route to 24.105.30.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1 
  2    <1 ms    <1 ms    <1 ms  10.250.1.1 
  3     1 ms     1 ms     1 ms  100.119.16.1 
  4     *        *        *     Request timed out.
  5     1 ms    <1 ms    <1 ms  100.100.1.99 
  6     1 ms     1 ms     1 ms  100.100.0.2 
  7     1 ms     1 ms     1 ms  208.95.183.254 
  8     1 ms     1 ms     1 ms  208.95.183.245 
  9    10 ms    11 ms    10 ms  10-2-4.ear1.Atlanta1.Level3.net [4.71.20.205]
102

Syracuse, NY - FiOS

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 4 ms 2 ms 2 ms 24.105.30.129

Trace complete.

I’m guessing for us Syracuse gamers that there is some MPLS in the way for the trace and it’s not stripping TTL from the packet

1 Like
103 
Aiken, SC
    
Tracing route to 24.105.62.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1 
  2     7 ms     7 ms     7 ms  10.158.0.1 
  3     8 ms     7 ms     7 ms  172.23.64.41 
  4    38 ms    45 ms    38 ms  24.105.62.129 

Trace complete.
1 Like
104

Tracing route to 137.221.105.2 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1]
2 1 ms 2 ms 1 ms 137.221.105.2

105 
Tracing route to 24.105.30.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     1 ms     3 ms     2 ms  47.200.96.1
  3     2 ms     2 ms     3 ms  172.99.46.236
  4     7 ms     7 ms     7 ms  ae7---0.scr01.mias.fl.frontiernet.net [74.40.3.69]
  5     7 ms     6 ms     6 ms  ae0---0.cbr01.mias.fl.frontiernet.net [74.40.1.22]
  6   334 ms     7 ms     7 ms  lag-101.ear3.Miami2.Level3.net [4.15.156.29]
  7     *        *        *     Request timed out.
  8     7 ms     7 ms     8 ms  BLIZZARD-EN.ear2.Miami1.Level3.net [4.16.176.198]
  9    66 ms    66 ms    66 ms  ae1-br01-eqmi2.as57976.net [137.221.76.33]
 10    65 ms    66 ms    66 ms  xe-0-0-1-1-br01-eqda6.as57976.net [137.221.65.62]
 11    66 ms    66 ms    66 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67]
 12    92 ms    70 ms    72 ms  137.221.65.122
 13    66 ms    66 ms    66 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68] 
 14    66 ms    66 ms    66 ms  be1-pe02-eqla1.as57976.net [137.221.68.69]
 15    66 ms    67 ms    67 ms  lax-eqla1-ia-bons-03.as57976.net [137.221.66.7] 
 16    66 ms    66 ms    66 ms  24.105.30.129

Trace complete.
107

Add me to the list, can’t log in via fios from east coast US

108

Be sure to add to the Traceroutes to help get it figured out!

1 Like
109

Tracing route to 137.221.105.2 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1]
2 1 ms 2 ms 1 ms 137.221.105.2 Thanks

110 
Tracing route to 24.105.30.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    <1 ms    <1 ms    <1 ms  ip-X [X]
  3     1 ms     1 ms     1 ms  ip-X [X]
  4     1 ms     1 ms     1 ms  X [X]
  5     5 ms     4 ms     4 ms  4.34.50.65
  6     *        *        *     Request timed out.
  7    21 ms    19 ms    19 ms  BLIZZARD-EN.ear3.Dallas1.Level3.net [4.15.45.54]
  8    45 ms    46 ms    44 ms  ae1-br02-eqda6.as57976.net [137.221.74.35]
  9    44 ms    44 ms    47 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67]
 10    44 ms    44 ms    44 ms  137.221.65.122
 11    45 ms    44 ms    44 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]
 12    44 ms    44 ms    44 ms  be1-pe01-eqla1.as57976.net [137.221.68.67]
 13    45 ms    44 ms    45 ms  24.105.30.129

Trace complete.
111 
 Tracing route to 24.105.30.129 over a maximum of 30 hops

  1     1 ms     3 ms     1 ms  192.168.0.1
  2    21 ms    23 ms    21 ms  hlrn-dsl-gw06.hlrn.qwest.net [207.225.112.6]
  3    31 ms    22 ms    24 ms  63-225-124-41.hlrn.qwest.net [63.225.124.41]
  4    26 ms    60 ms    33 ms  dvr3-brdr-01.inet.qwest.net [208.168.152.134]
  5    28 ms    25 ms    34 ms  63-235-41-90.dia.static.qwest.net [63.235.41.90]
  6     *        *        *     Request timed out.
  7    38 ms    38 ms    39 ms  BLIZZARD-EN.ear3.Dallas1.Level3.net [4.15.45.54]
  8    58 ms    56 ms    56 ms  ae1-br02-eqda6.as57976.net [137.221.74.35]
  9    58 ms    70 ms    57 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67]
 10    57 ms    58 ms    58 ms  137.221.65.122
 11   255 ms   218 ms   220 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]
 12    56 ms    58 ms    57 ms  be1-pe02-eqla1.as57976.net [137.221.68.69]
 13    57 ms    58 ms    60 ms  24.105.30.129

Trace complete.
112 
Tracing route to 24.105.30.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  tew [192.168.10.1] 
  2    44 ms    44 ms    42 ms  144-163-128-254.nlrk.centurylink.net [144.163.128.254] 
  3    43 ms    42 ms    45 ms  nlrk-agw1.inet.qwest.net [75.160.86.9] 
  4    55 ms    58 ms    56 ms  dax-brdr-01.inet.qwest.net [208.168.142.94] 
  5    55 ms    56 ms    56 ms  63-235-42-30.dia.static.qwest.net [63.235.42.30] 
  6    56 ms    55 ms    55 ms  ae-8-0.ear3.Dallas1.Level3.net [4.69.210.145] 
  7    57 ms    57 ms    57 ms  BLIZZARD-EN.ear3.Dallas1.Level3.net [4.15.45.54] 
  8    90 ms    89 ms    86 ms  ae1-br02-eqda6.as57976.net [137.221.74.35] 
  9    86 ms    87 ms    87 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67] 
 10    87 ms    87 ms    87 ms  137.221.65.122 
 11    86 ms    87 ms    88 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68] 
 12    87 ms    87 ms    87 ms  be1-pe02-eqla1.as57976.net [137.221.68.69] 
 13    87 ms    90 ms    87 ms  lax-eqla1-ia-bons-03.as57976.net [137.221.66.7] 
 14    88 ms    86 ms    87 ms  24.105.30.129 

Trace complete.
113 
Tracing route to 24.105.30.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  Fios_Quantum_Gateway.fios-router.home [192.168.1.1] 
  2     2 ms     2 ms     1 ms  24.105.30.129 

Trace complete.