Howdy,
Been more than a day & still no reward in my collection.
Yes, it shows as claimed on the Twitch page.
Yes, Twitch is connected to Blizz.
Yes, Blizz is connected to Twitch.
Yes, I tried the disconnect/reconnect on both.
Thank you!
Im having problems also, it wont let me claim it despite having all the accounts connected.
It still wants me to connect to the blizzard account, yet its clearly connected already.
Once I found out the toy goes away at the end of the month I wasnt as stressed about it but its still pretty lame. I watched the streams and still cant even get it.
3 Likes
It isn’t mailed to you if that is what you’re asking. I found mine in the collections, toys tab. It is where your transmogs go.
4 Likes
Howdy,
Appreciate the response, but no…it is not there.
And even though it goes away, it doubles the campfire buff length to 2 hours…so kind of like to have that for when you find a fully kitted out camp.
1 Like
Having the same issue and did all the troubleshooting steps too. Shows claimed but nowhere to be found.
Yup, I redeemed the November 4th one and the new one that’s till the 12th.
Nothing in collections, don’t even have a toys tab.
1 Like
I’m having the same issue. If you are having trouble claiming it off the Twitch page for your account and it’s asking to link your already existing link, then you changed your password recently and need to relink your account between Twitch and Blizzard.
Other than that, I’m waiting on the toy myself that hasn’t arrived.
I also have this issue
Howdy,
Can’t speak for the others, but I have not; plus I have 2FFA on both accounts.
Thank you
Having the same issue:
My Blizzard and Twitch accounts have been connected for a long time, and I’ve claimed several other WoW items, such as Cotton Candy Grrgle. I completed 4 hours of watching Hazelnutty and Esfand, and Twitch shows me eligible to claim the Pouch of Violet Dust IF I connect my account. It IS connected. I do not know what else I can troubleshoot.
Also haven’t received it and claimed it hours ago.
I know my account is connected because I’ve received all the other drops.
Same same, been a couple days here. Have claimed several other toys and such in the past.
Same issue here. Shows claimed but not showing up in my toy collection. 
it says claimed but not showing in any toy tab, mail, bags …, where is it??
Still can not claim it, says I have to connect to battle.net (even though I have been connected for years and get other blizzard game rewards) and I have done it a dozen times over the last serval days.
Same thing happened to me. It’s in my twitch reward area, but says “connect”. I’ve been connected for a while and got things not that long ago. When I hit the “connect” button it just takes me to bnet and I’m already connected. Ended up disconnecting and reconnecting and it seems to be there now. Sucks that there is that 7 day lockout for connecting though.
Same issue here. Been two days and it’s not showing up.
Same here! Even relinked and nothing.
Same issue here, but I didn’t realize at first that this item is being removed after the launch event anyway.
So now I don’t even care it never showed up 
yeah both this and the murlock pet in the past did not show up in-game for me also
i’m just not going to bother at this point with how bugged and bad these drops have been
i receive drops just fine with every other game and my account has gotten drops for previous wow stuff. not sure why it’s acted up these last two times