Do we talk about the tech that screwed thousands of players during the name reservation debacle?
Answer: “Yeah we had some hiccups … we obviously worked through a lot of that stuff.”
“I think one of the things that was really GREAT about the name reservation period is it really gives us a sense of what launch day is going to like…”
Wow. No apology, no regret, just dismissive as hell. The absolute hubris.