Is anyone else having this issue? I have done the patch, tried to login and got this black screen with a small box saying “Retrieving character list”. I waited but nothing happened.
Then I closed the game manually, did a scan & repair, rebooted the machine and tried again. I’m stuck at the same screen.
20 Likes
they must have misplaced the character lists
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Same. They probably brought up the servers, but the database isn’t fully ready yet, so we’re all going to be stuck here trying to connect to the backend until the backend is actually back up.
4 Likes
same, cannot get past this
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Yup. Me too. Infinite “Retrieving character list” & loading throbber.
Nah. Mine is back up. We’re all in the game, screaming about politics in trade chat.
They must’ve deleted your alls’ characters.

1 Like
Uninstall then reinstall. Worked for me 
I reinstalled and it worked for a sec, sort of. I could create a new character but only human. So, I restarted, and got stuck in the retrieving character loop again. Ugh!
2 Likes
Yeah that isnt gonna work. It’s something on the backend.
Stuck here too 40+ minutes. I’m in Michigan.
Stuck here too. Rebooted, Scanned & Repaired, Rebooted, stayed on the window till my computer went to sleep. Nothing. Guess we are just waiting.
I’m finally in. It just took a very long wait time at that screen.