WoW Forever Beta – Deeprun Tram causes AMD driver timeout and client crash

Support Bug Report
1

I am experiencing a repeatable crash in the WoW Forever Beta when loading into Deeprun Tram.

System:

  • AMD Ryzen 9 9950X3D
  • AMD Radeon RX 7900 XTX
  • AMD Adrenalin 26.8.1
  • Windows 11

The Forever Beta runs normally outside of Deeprun Tram. I have played for an extended period, gone through other loading screens, and had no problems.

When I enter/load into Deeprun Tram, my displays begin flashing/losing sync and AMD reports a driver timeout. WoW then crashes and may produce errors including:

  • “World of Warcraft was unable to start up 3D acceleration.”
  • ASSERT(m_texture) in GxFontTextureCache.cpp
  • ASSERT(clipMap.state == ClipMapState::COMMITTED || clipMap.state == ClipMapState::IDLE) in VirtualShadowMap.cpp

Crash Report ID:
E1899D76-5066-4602-B90E-E1B49AEED7DB

Troubleshooting performed:

  • Completely removed AMD graphics drivers using AMD Cleanup Utility in Safe Mode.
  • Clean-installed AMD Adrenalin 26.8.1.
  • Confirmed both RX 7900 XTX and Ryzen integrated Radeon graphics are detected correctly in Device Manager with no errors.
  • Completely reinstalled the WoW Forever Beta.
  • Retail World of Warcraft runs normally on the same PC/GPU and survives multiple loading screens.
  • Tested the same Forever character/location on a separate NVIDIA laptop. The laptop can load and play inside Deeprun Tram normally.
  • Forcing the Forever Beta to DirectX 11 changed the behavior somewhat but an AMD driver timeout still occurred.

The issue appears specifically reproducible with the WoW Forever Beta when entering/loading Deeprun Tram on the RX 7900 XTX.

4 Likes
2

I am having the same experience on an M3 MacBook running Tahoe. Deeprun Tram won’t load and locks up my machine. Graphics are set to lowest settings possible. I was able to level to 14 just fine across both continents. Just stuck in Deeprun Tram now.

1 Like
3

Processor AMD Ryzen 7 7700X 8-Core Processor (4.50 GHz)
Installed RAM 32.0 GB (31.1 GB usable)
Graphics card AMD Radeon RX 9070 XT (16 GB)

I am having the same issue, now my Dwarf is stuck in the deep run tram.

1 Like
4

Same issue. 9950X3D with a 7900 XTX. My 14 Gnome Warlock is stuck in Tram.

UPDATE: Unchecked/lowered all graphics settings and it works now.

1 Like
5

I was having the same issue. After some playing around it seems like it stems from one setting and that’s the “Secondary Lighting” graphics setting. Setting it to anything other than “Fair” will hard crash drivers on AMD cards.

Lowered the setting and am actually able to get into the world.

Hopefully this is fixed soon.

4 Likes
6

Confirming that changing the “Secondary Lighting” graphics setting allowed me to finish loading into the game. Client crashed when attempting to enter the Deeprun Tram and would crash every time I tried to reenter the game after that.

Radeon RX 7700XT

7

Same issue, Ryzen 9 7950x and AMD 7900xtx, what I noticed is I could recreate the crash not only on the Tram, but even in the open world.

By using the /console gxRestart command, my gpu would spike to 350W and timeout, sometimes it would crash the game as well.

So I’ve been playing it on dx11 :frowning: , trying to play with the power curve to see the issue if it would happen but haven’t had much time testing it.

8

Go to Options > Secondary Lighting set to FAIR.

This should help.

If this does not help then change to DirectX 11.

9

I can confirm that changing secondary lighting to fair fixed the issue

1 Like