Soon after the launch of the Midnight Pre-Expansion Update, we discovered an issue with the Faction Change service. We quickly disabled the service, fixed the issue, and restored the service. It has since been safe to Faction Change your characters.
For any players whose characters’ ability to transmog were affected, we’re working to restore your affected characters with an additional fix that will be applied with next week’s realm restarts.
Thank you for your patience and the detailed reports you provided while we identified the issue.
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Any chance of us getting the gold back that was lost to the broken system?
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I’ve been frustrated with this issue, but thank you for sharing more information and for giving us an update. I appreciate it, and I look forward to Tuesday.
Thank goodness. It’s been a big bummer to not be able to transmog.
Do you have any idea whether or not this will also fix the glide bug that is also associated with the transmog issue?
Oh fantastic I can securely look forward to something imminent. two weeks behind playing my new main void dh but I’ll take it < 
No faction change but glad to hear you identified and are working on the issue 
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Let us pray to the Emperor 
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Not only did I lose my Collection but lost all my lv 80 equipment, now I have beginners equipment lol That’s on my lvl 80 toon Dovehawke on Draka, In fact all my toons are back to low lvl equipment wth
And what about those of us that used other services but have the same issue? My character was server transferred and I can’t transmog or even change the name of the MOG slots.
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Why not just do a 4th maintenance this week? Might as well.
On a related note, this would be a great f’n opportunity to give us that “one free transmog per character-player” you promised us last week that we’ve now sat through three maintenances without seeing.
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Because the issue hasn’t been solved / fixed yet. Easier to say hey next maintenance on Tuesday and give them time to keep working on it.
They said next week’s restarts. This is Tuesday. They were pretty clear on that? 
Your reading comprehension skills are sorely lacking.
How would you interpret it?
Cool. I can be content with waiting for Tuesday. Thank you for communicating this to us.
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Hmmm I did not faction change my laughing skull mag’har orc, but I did race change him from a goblin back in Warlords of Draenor.
However despite being horde this entire time he has the alliance Wild Gladiator’s Leather Armor for Rogues.
right as they open the flood gates for a “free” weekend, that’s not a coincidence or nothing
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If the fix is done, why not do emergency maintenance for it? Seems odd they didn’t.
The fix is done you are correct. So anyone who faction changes now is fine. However what’s not fixed is people who were affected by the original bug. Aka the people who faction changed before the fix was implemented. That fixes rolling out with the restarts on Tuesday. Blizzard has already confirmed this
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