Starval:
Do casuals even bother with M+? Maybe I’m being a tad obtuse about this, but my understanding’s always been that casuals are the players that won’t bother with any kind of group content that actively requires them to interact with other people beyond the simple click of a queue button.
I’m sorry, but M+ is just not made with those people in mind, so, IDK what to tell you OP, other than, well, what everyone else has already said. If you don’t like the way people run their pug groups, then start your own. If you can’t be bothered to do that, then this whole thing is just a really long version of “I wanna have an easier time getting carried.”
Yeah, exactly.
Casuals by definition don’t care about progression of their character, so why do they even complain about not being able to get into content that enables them to progress their character?