Shop Error Causing coin loss

In addition to a description of the bug you are reporting, please provide:

  • Device Type: Mobile Phone
  • Device Model: Samsung S21FE
  • Device Operating System: Android
  • Warcraft Rumble App Version: Version 16.53.0

I was trying to purchase a some talents in the shop and received an error, and the option to retry. after it still not working I reset the game and found that not only were the coins taken for the attempts but I did not have the talent either. I tried again to make sure, and take screenshots for proof. I am sure it has taken at least 1500 coins from me like this, though I may have lost more without realizing. This leaves a bit of a sour taste as well because some of those coins were obtained through bundles paid with real money. I cannot see how to post my screenshots for evidence but any help would be appreciated.

This happened to me as well! I attempted to purchase an item from the mini shop and received an error. I was given the option to retry. Since it still was not working I restarted the app on my iPhone and found that not only were the coins taken for the multiple attempts but I did not have the item from the shop either. Sadly I also lost about 1,500 coins from the retries. A few hours later I reattempted the same purchase and I was able to get the item, however now I’m missing the coins from the reattempts and missed out on other mini shop items after the daily reset.

me too.

i am lost 1000 gold today 3:30 am

I have the same issue here and lost my gold in the process

This happened to me also (4x times). I lost 1000 gold over the last two days.

I had the same issue like 2 days ago. Wanted a drake talent and lost 750 and didnt get a drake talent…