I am completely unable to collect my rewards or even play any PvP matches. Every time I click the PvP button, the game plays the rewards collection animation for Season 14, and upon clicking the “Claim” button, the game flashes a black screen, I can see +600 gold and +2500 AE flash for about 2 seconds before the game crashes and the Blizzard logo launch screen appears and remains completely frozen indefinitely until I force close the app to restart.
Since I can’t collect my PvP rewards, I am completely unable to play any PvP. The current event has PvP missions to do for rewards. PLEASE HELP ME RESOLVE THIS ISSUE.
I have reinstalled the game, cleared cache, cleared data, restarted the devices. The issue persists on PC and on Mobile.
- Device Type: Phone and PC
- Device Model: Galaxy S21+ and PC
- Device Operating System: Android and Windows
- Warcraft Rumble App Version: 14.49.0