same here, blizz, plz dont broke the game.
Same here, exactly the same issue, cant get thé reward from the Event.
Confirmed affected for the 3rd day here. 10/18
Purchased azeroths blessing
No daily reward
No event credit
After all this days I still don’t get the rewards. Any help with this ?
Device: Iphone 12pro
Bought the Blessing on the 12th; still no rewards save for the initial one. If it was working I would at least be working on the Bats now for the Halloween Event. Instead I have to wait as these things are bugged as hell 
Missing out on 840 Gold and 7 Books so far; please gift these retroactively so we can at least spend the missed out money on buying Stars for Bats and Headless Horseman.
#2292
Samsung S24 Ultra
Rumble version: 9.0.0.106971/107777
Same problem here as well. I’m also posting my ticket journey so people can see the thread in the hopes that it will help others. This is still not resolved.
I purchased on the 10th and have not had it work yet. I think they did attempt to give me some lump sum gold to cover it, but it was only like a quarter or a third of the total rewards and no tomes. And the daily reward is what I wanted. Plus, as others have mentioned, there is now an event quest for it so I can’t get that either as it has left the shop and is no longer there seeing that I bought it already, so I can’t even try to buy it again.
As you can see from one of the replies, it seems that there is confusion about what Azeroth’s Blessing is or does (they tried to give me the initial gold only?) from the GMs as they may think it is a one time lump sum or something only. And don’t know how much it is worth either. So it seems crazy that they can’t look this up and also understand what the purchase was and what the math is. They claimed they gave it to me but the math they listed isn’t correct (I guess other than the initial amount?). I have reread that post about them fixing it and I still can understand what they are saying. I feel for them. It is a hard job, for sure. But still. Someone may need to help them understand this one better.
Then they send me here to post, I guess? Which to me means I’m never going to get help on this and I lost that real world money. They gave up? Despite receipts and being able to look at my account? I guess it is only $5, but oof, this still isn’t good.
At this point, why would I purchase any more items from them if they just take my money? There are too many bugs with the real world may transactions in this game to give me confidence it won’t break again.
It is too bad, I love the game.
Timothy
This purchase within Warcraft Rumble was purchased on Oct. 10th and was redeemed right away but the game has not yet given it to me, yet it disappeared from the in game store. I’ve purchased this item many times in the past. Azeroth’s Blessing which occurs every day after you buy it.It says it was completed, as well, so I don’t think it is a matter of pending?
4 days ago
Strythsul
Hello Timothy! I’m Game Master Strythsul here to help you with this issue, thanks for contacting Blizzard customer support.Purchases made from a mobile device may take up to 72 hours to process. If it has been 72 hours since the purchase was made, follow these steps:
- Make sure your game is up-to-date. Purchases may be only be available with the newest game version.
- Using the in-game Profile menu, log out from all devices you use to access the game.
- Log back in on the device where you made the purchase.
- Check the shop for the product you tried to purchase. You may have received a credit allowing you to purchase it again.
- Try earning more of the missing product. For example, if you are missing tomes after a purchase, earning a new tome from the daily activities may allow you to open the missing one(s). Similarly, earning more coins may refresh your total amount.
If none of the above work, please sent us a copy of the receipt of the purchase to make further verification.
I hope this information was helpful to you, remember you can always contact us for any other request you may have.
Have a nice day!
GM Strythsul •ᴗ•
4 days ago
This ticket has been marked as Answered.
4 days ago
Timothy
I linked the completed transaction in the first ticket. Can you access that? It goes through Apple so I may not have their receipt yet.I tried logging out and back in and this has been over days of not working and I’ve acquired gold since then.
4 days ago
Eolaephos
Hi Timothy
This is Game Master Eolaephos and I am pleased to be here to help you out (ɔ◔‿◔)ɔ.
I see that you made a mobile purchase but you did not receive it yet. I completely understand, in fact, I would feel very frustrated too if I were in your situation, so let’s look at it together!
If you still haven’t received anything and there is no related order in your Transaction History, please contact your mobile store (eg: Google, Apple) for further assistance.
If the order can be found in your Transaction History and you still haven’t receive your products after waiting for more than 72 hours, contact us with a copy of your receipt.
Thank you for contacting us, we look forward to hearing from you so that we can continue with the process ✮⋆˙.
GM Eolaephos
─── ⋆⋅☆⋅⋆ ───
4 days ago
This ticket was marked as Need More Info. Please provide the requested information.
4 days ago
Timothy
I see. Ok, I see the transaction in my Apple history as cleared. But I don’t think I have the email from them yet. So I can wait for that if you need that. Or take a screenshot of the Apple history. It has already been over 72 hours as I mentioned at first at I bought it on the 10th. That is why I waited this long to submit a ticket.Let me know if you need to wait for the email from Apple (which is always delayed from the actual transaction) or what. Thanks.
4 days ago
Eollydil
Hello, Timothy!
This is your Game Master Eollydil. I’m here to assist you today.Hereby, I inform you that purchases made from a mobile device may take up to 72 hours to process. If you still haven’t received anything and there is no related order in your Transaction, please contact your mobile store (eg: Google, Apple) for further assistance. If the order can be found in your Transaction and you still haven’t receive your products after waiting for more than 72 hours, contact us with a copy of your receipt.
We remain attentive to your comments.
I hope I could clarify your doubts. If you require any further assistance, even if just a small question please, don’t hesitate to hit us up again anytime.Kind regards,
GM Eollydil ʕ•́ᴥ•̀ʔっ
4 days ago
This ticket was marked as Need More Info. Please provide the requested information.
24 hours ago
Timothy
Hello. I received the receipt from Apple and attached it. I also am attaching a PDF of the Blizzard transaction itself. As stated, this was on the 10th.Once I made the transaction, the offer went away so I thought I bought it just fine as I had in the past. But it never showed up in the game.
So I paid for it on the 10th. It has been well over 72 hours as well. Now you see that Apple charged me as well.
Thanks.
23 hours ago
Eolaesuir
Greetings Timothy
You have invoked Game Master Eolaesuir of Blizzard Entertainment and today I will take your case, What we could gather by reading what you wrote is that you have bought Azeroth’s Blessing on Oct10Th and you did not receive it yet.Upon further checking on your concern, kindly note that previous game master explained somethings, let’s clarify what is going on. Everytime you bought an item such us this bundle a license is added to your account, we were looking for it, and we found it, let’s move on.
About the currency which comes along the bundle, it was delivered on 2024/10/11, you had 730 thanks to the purchase of 600 as a total you had 1330. As we described above seems that all is good, so your item was sent to your account let us know if you got questions.
If you ever need assistance, have questions, or just want to chat about your gaming adventures, feel free to reach out via a new ticket
Kind regards,
GM Eolaesuir.
23 hours ago
This ticket has been marked as Answered.
18 hours ago
Timothy
I’m very confused and nothing in the above thread explains what you just said in your last post.I did receive a random amount of coins today. But what was that for exactly? I don’t see an explanation in this ticket still.
What I purchased is not coins alone. Maybe the GMs aren’t aware? It is worth 3600 coins and 30 times. I am supposed to get daily coins of 120 and a tome each day. I have not gotten anything. I’ve purchased this before. In fact, there is a quest related to this that I’d like to get credit for and can’t now. Plus it not longer shows up so I can’t even purchase it again.
No Gm in this thread has explained what you are telling me. Not that I can read.
My purchase is not a one time thing nor is it o my worth 600. I did make another purchase after this that worked. Maybe that is what you are confusing with what this ticket is about?
14 hours ago
This ticket has been marked as Answered.
14 hours ago
Suvilimy
Warm Greetings, TimothyThank you for contacting Blizzard Entertainment’s support team. This is Game Master Suvilimy and I will be the one assisting you today.
After a closer look, I would like to please report it to us on the Warcraft Rumble Forums Bug Report - Warcraft Rumble Forums .
Reports posted on these forums have the benefit of allowing a community discussion around high-impact bugs, which can help in prioritizing them for a fix.
Thank you so much for reaching out today and I am glad I was the one assisting you today, enjoy your day.
Farewell and enjoy your day, Timothy
Game Master Suvilimy
Blizzard Entertainment
I bought the Azeroth’s blessing, but I’m not getting any compensation.
Received the first daily coins/tome today but lost it for several days. …no compensation
1 Like
Same for me. I lost ~7 days’ reward.