I am on a Mac and have been playing through the campaign and currently on Frostmourne. I have had freezing on cutscenes about 8 times on this mission alone where during the cutscene all movement of the units freezes except their mouths moving whilst talking. No events play properly as a result of this and after leaving the cutscene all of the units in the game are also frozen and won’t respond to anything. The only fix for this is to force quit the game and attempt to reload. I eventually got past this point only to have further freezing on the final cutscene after defeating Mal’ganis. Again only force quitting will solve this problem and I am unable to see the story unfold.
On to my second problem - since these freezes require me to quit and reload the mission repeatedly I have now come across another error where trying to reload a game causes an unexpected error to occur and the game to crash back to desktop.
How do I fix these problems?