Ladder games being prematurely ended by the server

Hi,

Starting on Friday evening (Feb 28), we’ve begun to have games be ended prematurely by the server, resulting in a draw. All of the games affected by this bug ended after the 30 minute mark. What we see is a complete hang for all players, followed by being booted straight back to the score screen. The game is a draw - no players are shown as victors.

Looking at the replays, when the games are ended by the server, all players remaining in the game are given a gameEnd event (0x0c000000) at the exact same timestamp.

Here are the games where we’ve experienced this:
1:
Replay: https://highper.ch/replay/597-whathappen-com
Game start time: 2020-02-28 ~23:50 UTC
Game ID 87fbddbb31a9ed6265987119803da384e79b2a7c1702a5d0558a9a07142aba70

2:
Replay: https://highper.ch/replay/621-to-be-owned-by-towers-and-tp
Game start time: 2020-03-02 ~00:40 UTC
Game ID 2c449aecc59bc962af4cbc2444fd1e686078aa3ba9a1ede227652c14870d0d0d
Clip: https://clips.twitch.tv/TransparentKindNigiriCoolStoryBob

3:
Replay: https://highper.ch/replay/622-another-serverquit-greatgame
Game start time: 2020-03-02 ~01:30 UTC
Game ID ce6199226df5d0c79cfc89959357bf4b23ea872f28e321a5c74a255f0120842c
Clip: https://clips.twitch.tv/FamousOnerousSkirretAliens

I’ve seen others mentioning this issue on reddit as well. According to the threads I’ve seen, this may also be affecting custom games.

4 Likes

I’ve noticed the same issue beginning 2/28 as well, in both melee and custom games. The game freezes for a few seconds, then the score screen comes up. Seems to happen >25 minutes into the match as BEAR_AND reported.

I did have a little bit of success running WC3:R as an administrator and opening Port 6112 (TCP and UDP) on the recommendation of another poster, and the issue seems to occur less frequently, but it’s anecdotal and could just be me. Looking forward to a fix on this issue.

It can’t be a coincidence that the complete disconnect happens 1-4 minutes after 1 player leaves the game in all 3 replays.

edit: Also mentioned here Disconnect when a player leaves

This is still happening:
https://highper.ch/replay/698-serverquit-super-cubin
https://clips.twitch.tv/PiliableGlamorousLEDArsonNoSexy

Still a problem.
See here
https://highper.ch/replay/777-serverquit-with-no-leave
https://highper.ch/replay/805-serverquit-not-again

These guys seem to be having the same problem Kicked out of the game when we are about to win

1 Like

It keeps happening: https://highper.ch/replay/843-sq-west-is-unhappy

And another thread that appears to be related: https://us.forums.blizzard.com/en/warcraft3/t/2-mins-into-my-game-it-just-froze-and-left-the-game/23043

Please let us know whether this is on the known issues list.

Happened to me and my friend who were queueing together as 2s for 4v4, multiple times in the past 2 weeks. No idea what triggers it but we both just get sent to the score screen after it lags for like 3-4 seconds in-game and freezes totally.

I have the same problem …

This just happened 8 minutes into a solo game!
https://highper.ch/replay/893-serverquit-in-solo