I understand why queue times are important, but I think Blizzard has gone too far by reverting to the old matchmaking system.
From what I’ve seen, some players above 6,000 MMR complained that queue times were too long. As a result, matchmaking now seems to allow much wider MMR differences. While this gives high-rated players faster queues, it also means they are often matched against much lower-rated players, leading to very one-sided games.
I don’t think the solution should have been to make the MMR gap this wide. A better compromise would have been to increase the matchmaking range only slightly compared to before. Instead, it now feels like the acceptable MMR difference has become far too large. In practice, it can feel like players are being matched across one, two to three leagues, whereas before the difference was typically closer to three, four or five divisions within the same competitive level. A small adjustment could have reduced queue times without sacrificing match quality to this extent.
As a player around 3,000 MMR, I’ve experienced this myself. I’ve been matched against players as low as 400 MMR, while also facing opponents above 5,000 MMR. Those kinds of matches rarely feel balanced or competitive. In some games, it has also felt like one team has a clear matchmaking advantage from the start.
Because of this, I’ve lost much of my motivation to play. It feels like the concerns of a small group of high-MMR players have been prioritized over the overall experience for the average player. Faster queue times are important, but they shouldn’t come at the cost of fair and enjoyable matches for everyone.
Another issue is that wider matchmaking can make it easier for players to coordinate with alternate accounts, whether to end up in the same match or to benefit their main account. Even if this isn’t widespread, the perception alone can reduce confidence in the matchmaking system.
I believe a healthy competitive environment should prioritize balanced matches first and reasonable queue times second. While no matchmaking system is perfect, sacrificing match quality for faster queues risks driving more average players away from the game.