Every single time you submit a graphical or pc monitor issue to customer service/QA they are almost always going to need to know more details before they would even like to get started on understanding the issue.
Would you mind sharing relevant information like your OS, what kind of graphics card you have, what other graphics settings you have chosen, and so on? A screenshot is super helpful too… Those data are things that will help get your experience started off much more smoothly.
Also I’m not 100% but I think there’s a dedicated tech support forum somewhere else that will have more technical-minded folks stopping by there.