https:// eu. battle .net/support/en/help/contact/1629/ticket
https:// www. citizensadvice .org.uk/about-us/how-citizens-advice-works/citizens-advice-consumer-work/the-consumer-rights-act-2015/
https:// www. which .co.uk/consumer-rights/regulation/consumer-rights-act#digital-content
https:// www. gov .uk/government/news/new-rights-for-consumers-when-buying-digital-content
I would like to request a refund for this purchase.
Under the United Kingdom Consumer Rights Act (2015) goods must be:
-Fit for purpose
The game, as currently released, is significantly different to what was previously advertised (at Blizzcon, trailers, etc) in terms of number of maps re-made, no re-making of the cinematics of the game, limited re-working of models, etc. In fact, I’m struggling to see what exactly has been ‘re-mastered’, it seems I have paid £35 for a game I already own (Warcraft III).
Likewise, I have been experiencing technical issues with the software, such as unresponsive animations and connectivity issues. Therefore, the software is neither of satisfactory quality, or fit for purpose.