I have been working on this off an on for awhile. I will do my best to explain everything.
Alienware 17r3 Gaming laptop.
Nvidia GTX 970M
Intel HD Graphics 530
The game runs great for me. However if I try loading it while plugged into an external monitor. I get a BSOD with the stopcode “Video Scheduler error”. 1 workaround is for me to disable the Intel driver before loading. I became active on forum threads of a few others having the same issue. There fixes didn’t work for me. I had the latest nvidia driver provided on dell’s support site for my model. Dell also gives me the option of trying 3 older drivers.
25.21.14.2546, A06 - 24 Jul 2019 <— BSOD
25.21.14.1972, A05 - 07 May 2019 <— BSOD
23.21.13.9125, A04 - 30 Apr 2018 <— Works!
However this makes all my other games run like crap, due to the older driver from 2018. Ideally I wouldn’t use any of those 3 manufacturer drivers and get the latest stock Nvidia driver. The stock driver sends me to a BSOD also.
I understand that when I plug an external monitor using HDMI. That it uses the Nvidia only. So I am not sure why disabling the Intel drivers works as a work-a-round. Yet whenever I use the laptop screen. The Nvidia renders the graphics and the Intel displays it. They have to work together. So you would think the laptop monitor would be what messes up. However it doesn’t lol.
People in other threads say that they just downloaded the latest Intel driver from Intel’s website. I tried that but get an error telling me I do not meet the minimum requirements for that driver. The Intel support assist program tell’s me I am “Up to date”. I also created a ticket on blizzards site. With an email telling me that there software cannot create this problem. However that didn’t bring me any closer to a solution. I wanted help, not to blame blizzard and get a blow off answer.
I do not have an overheating problem.
BSOD regardless of what external monitor I use.
It only happens with this 1 game out of 300 games between steam and blizzard.
Never had a problem before the reforged update.
Please help!
Thank you.