As of right now you can’t get a refund since …
"Correct, with the Warcraft 3: Reforged Spoils of War Edition + Virtual Ticket bundle you immediately gain access to part of the content you’ve purchased, including the in-game goodies included with the Virtual Ticket.
The game itself, as mentioned on the shop, releases on or before December 31, 2019. But you’ll have access to some of the in-game rewards from the Spoils of War before the game itself launches:"
I rarely pre order so I guess shame on me. Still going to put a support ticket in since I am not confident that this game will be out by the end of the year. We have seen absolutely NOTHING which suggest that the game will be delayed in normal blizzard fashion.
Do you think we should be allowed refunds? Or at least for those of use who didn’t get the Stream bundle with it? I bought my virtual ticket separately but I did ride the mount once or twice in WoW (which I don’t play anymore). The virtual rewards have no variable costs associated with them.
If Blizzard provided updates (they have our money after all) then I probably would be more confident. But right now being mute (with bad PR) has me troubled.