Unexpected error

Hi guys. I got the problem with sc remasterd. After i lunch the game i got a crash and error message like ‘‘unexpected error’’. I tried SC2 and it works. I just got the problem with SC:R.

My laptop HP Envy system:
Windows 10
amd radeon hd 8650g + 8750m dual graphics
Procesor: AMD A10-5750M APU with Radeon™ HD Graphics 2.50 Ghz
RAM: 8 gig

  • All windows updates are done,
  • GPU drivers updated,
  • BIOS updated,
  • fridge in my kitchen also updated,

I done clean windows install.

Howdy BLASTAA,

It looks like there is a problem with the drivers or something is blocking the game from using the graphics. This can sometimes be caused by security software so make sure the game is set as an exception in your antivirus software.

If this persists, let’s get a DxDiag:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file “dxdiag” and click Save
  5. Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “preformated text” button (</>). That’ll make the information much more readable.
It should look like this.

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

A post was split to a new topic: [Mndril] Unexpected Error