How to get console skins

Hello everyone,
I have bought the spoils of war edition of WarCraft III: reforged. There should be a console skin in StarCraft: Remastered. But until now I havn’t got this skin. There are only three original skins like before. Can someone helps me with this?

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I’m assuming you’re on the Collections screen. By default it would show you the normal consoles and two that are locked and can be purchased in-game.

If you bought the Spoils of War edition of WC3R the Reforged console should be at the bottom.(There were some console skins from events like BlizzCon that would show in between but it sounds like you don’t have those.) I didn’t have to do anything else to make it appear as an option.

You might want to go to multiplayer and BattleNet and click on your portrait to see if anything shows in that collection that isn’t on the main menu.

Otherwise you’d probably need to go to the customer support site and submit a ticket there.