Game crashes when clicking join button

#1

After did the update, win10, regular SC:

  • the game crashes every time, on any realm when clicking on the join button.
  • Creating games works though - playing in it is fine
  • the game sometimes crashed drops after closing the score panel.
  • used to crash several times at multiplayer SC/BW option but no crash anymore for now

Edit: it actually also crashes at the very beginning of the start menu, or also in the chat lobby

#2

Could you include a crash ID that appears on Blizzard Error when it crashes?

#3

This is the crash id after clicking on the join button
F5BE583D-D36F-4284-BE64-1BEFD91C2041
or D6C7034E-62E7-4D81-A9ED-E0D321FE456F

#4

Thanks for that info. Unfortunately it’s still not obvious why this is crashing for you. Can you reach out to us at ramius.forum@blizzard.com and we can get some more info from you?

#5

While you’re working with Grant, I noticed your nvidia graphics drivers are very old - from way back in 2017. Can you try updating that for me and see if it fixes the problem?

#6

After a week I decided to reinstall the game.
the game is now working properly without these specific crashing . Since I was discussing with Grant I did not see your recommendation to update my driver (on this forum) and was focussed discussing with him. So I do not know what issue the patch may have caused.