Technical Support


Known Technical Support Issues - [Updated May 20, 2019!] (4)

Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st…

Windows 7 Connection Troubleshooting (3)

Greetings, We’ve found some players are unable to connect because TLS 1.1 or TLS 1.2 is disabled by default on Windows 7. Check that TLS is enabled with this guide: https://support.microsoft.com/en-us/help/3140245/upda…

SC and SC:R Installation Guide (3)

In an effort to help folks get Starcraft and Starcraft:Remastered installed and launched, Leviathan has put this together as a quick checklist. Installing/Updating the Blizzard App In order for the Starcraft install op…

Forum Guidelines & Information - Please Read (3)

Welcome to the Technical Support forum for StarCraft Remastered. This forum exists to provide StarCraft Remastered players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Bliz…

Can't change language (2)
Red latency for 2 computers on same local network (3)
Game crash on first mission (2)
Game doesn't load after patch (2)
(MacOS) Any plans to update SC:R to run in 64 bit? (2)
Can't play game, game not found (15)
ScmDraft2 not working after the patch (9)
Negative Placement Matches? (1)
MMR does not show (2)
ADding friends still bugged (6)
Undecided match (1)
Missing mpq files for the SCMDRFT 2 (6)
Can't delete cloud games (1)
Why does Google results show wrong forum page? (4)
Reply's with UMS maps with triggers dose not work (1)
Not Launching SCR, but launching SC with 6:9 error (5)
Starcraft Map Editor Removed? (4)
Missing wireframes and part of screen blacked out (3)
Unit Windows Don't have borders and they're glitching (3)
Games crashes as soon as I try to highlight troops (3)
Ranked games are crashing on all twilight maps (1)
Black screen technical support says no solution can i get a refund due to black screen missing images on text based portions of game bug getting black screen instead (5)
Input signal out of range (3)
Extended Unit Limits should be DEFAULT (1)
Starcraft Remaster > problems with switching between mods [solved] (1)
When clicking on mini-map, mouse sometimes jumps to upper-right corner of mini-map (1)