Technical Support


Known Technical Support Issues - [Updated May 20, 2019!] (5)

Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st…

Windows 7 Connection Troubleshooting (3)

Greetings, We’ve found some players are unable to connect because TLS 1.1 or TLS 1.2 is disabled by default on Windows 7. Check that TLS is enabled with this guide: https://support.microsoft.com/en-us/help/3140245/upda…

SC and SC:R Installation Guide (3)

In an effort to help folks get Starcraft and Starcraft:Remastered installed and launched, Leviathan has put this together as a quick checklist. Installing/Updating the Blizzard App In order for the Starcraft install op…

Forum Guidelines & Information - Please Read (3)

Welcome to the Technical Support forum for StarCraft Remastered. This forum exists to provide StarCraft Remastered players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Bliz…

Dropping all players in Desert Strike Night 2.63 map (7)
Starcraft remastered unplayable since upgrade (5)
Bug on hotkeys in game (1)
Since new patch game cannot be saved (1)
New Patch .. Lobby Wont Load (1)
Gamma adjust not persisting between games/alt-tab (9)
Bug @ new Patch (3)
New patch, error 50:7 (1)
Replays not working since 1.23.0 (1)
Can longer load star craft remastered (4)
Updated! Fix pls. Game runs once after install, then crashes (5)
Troubles with Game menu (1)
Hello.please help me to go crazy with this game;) (2)
Cannot whisper more than once (1)
Parts of Starcraft Menu UI offset (16)
Error 5:9 - cant host games online (1)
Graphical Issues with Radeon Graphics on MacOS Catalina (7)
Small glitch with standard graphics (5)
Sensai black screen crashing issue (2)
Black screen when open the game (3)
Black screen technical support says no solution can i get a refund due to black screen missing images on text based portions of game bug getting black screen instead (7)
Fix your lag blizzard SC/BW (4)
Graphical Bugs with SD graphics with a recent update (3)
Map Problems caused by 64-bit settings (5)
Cannot host any game whatsoever (1)
How does Blizzard compensate users who have purchased the StarCraft Brood War? (3)