We have detected a program acting abnormally on your computer

Technical Support
1

Is this a legitimate virus warning?

"Security Risk Detected
Symantec Online Network for Advanced Response (SONAR) provides real-time protection against threats and proactively detects unknown security risks on your computer. This SONAR Details window appears when SONAR blocks a suspicious program activity.

The following are some of the options that are available in this window:

“We have detected a program acting abnormally on your computer. This program was blocked.”

SC2_x64.exe
Threat name: SONAR.Cryptk.AF!g3"

On computer as of: 9/10/2019 …

Very Few Users
Fewer than 5 users in the Norton Community have used this file.

New
This file was released 8 days ago.

High.
This file risk is high.

Do I just delete SC2_x64.exe?

I am running Microsoft Windows 10 Home, x64-based PC

1 Like
2

Howdy!

This is very likely a false positive, I would recommend to make sure Norton is fully upto date. If the problem continues contact Norton support for best practices on setting up the application to exclude StarCraft II.

Thank you!

1 Like
3

Same story here today .
Norton is up to date and running well.
thx in advance for u kind response regarding t what to do : keep it blocked or unlock it.

Filename: SC2_x64.exe
Threat name: SONAR.Cryptlk.AF!g3Full Path: d:\program files\starcraft ii\versions\base83830\sc2_x64.exe

On computers as of
2/3/2021 at 1:28:15 AM

Last Used
2/8/2021 at 11:38:09 PM

Startup Item
No

Launched
Yes

SONAR Protection monitors for suspicious program activity on your computer.

SC2_x64.exe Threat name: SONAR.Cryptlk.AF!g3
Locate

Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week ago.

High
This file risk is high.

Source: External Media

Source File:
Agent.exe

File Created:
SC2_x64.exe

File Thumbprint - SHA:
f25bd75048bb924dea1ae888014628d69ad19f4777be4fe5069e8f05c9e525c7
File Thumbprint - MD5:
Not available

4

Same Story here, AV norton is up to date.

5

The exe change on every StarCraft version update, and it changed recently, that’s why it’s escaping the whitelist of false positive right now I suppose.

6

This can sometimes happen and as mentioned, it’s best to contact the software manufacturer to let them know about the false positive and set the security software to exclude StarCraft II.