Since update, I cannot load saved games. When starting over, It will not play past 1st campaign - keeps repeating it.
Hey, Alamo! The campaign not saving or loading saved games, usually means that there’s permission issues with the game file saving properly. There’s a variety of settings that could cause this issue. Let’s start off with a few simple steps first.
- Check that the files are not set to read-only.
- If on Windows 10, check that OneDrive sync is disabled for the Documents folder.
- If on Windows 10, check that controlled access folder is disabled.
- Try closing background apps that may be running and security programs temporarily.
- Try seeing if the same problem happens on a New Admin account.
These should help if permission is the cause. If it’s still resetting after all of these suggestions, we’ll want to take a deeper look at the system. Please contact our technical support team directly to take a look at the system files.