Hi every time I try to connect to my game I have an error displaying that the Battlenet servers are down and I’m not able to log in can you please help me solve this issue it’s been a while but I would love to play again
By chance, is the region selector set to the PTR?
Not sure, the only thing I can see is an XX-07 not PTR, so no idea how to handle this kind of error
On the game launcher, just above the “Play” button, there is a dropdown. Is it set to the PTR, or the live game?
XX-07 is a PTR server. To fix this:
- In the Battle.net app click on the Options cog wheel (next to Play)
- Select Show in Explorer, open the Starcraft II folder
- Find Starcraft II Public Test.exe and delete it
- Launch Starcraft II again via the Play button
Thanks that was the solution to my problems! I really appreciate the help!
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