Shift + # not working as control group hotkey

I have run into a problem the last couple of weeks where using Shift + n (any number) to add to a control group will only work intermittently. I use it primarily rather than CTRL to create control groups as well as to add units to existing groups. Sometimes I will have to select units and hit shift + * MULTIPLE times before they will actually add to a control group. Sometimes it works right away, sometimes not at all. I’ve found that the longer I play, the worse it gets. I haven’t changed any settings lately. I even tried a new keyboard and the problem is persisting. I submitted a support ticket, and I was told there didn’t appear to be anything wrong. Has anyone ever run into this?

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