Profile Error when Friend Offline

when I try to view certain people’s profiles, who I have added as an email friend, I get an error. This only happens when they are offline.

Some profiles will work sometimes when they are offline others will not work any time they are offline.

I would include a screen shot, but I cant.

6 Likes

i have the same issue for several years. have you got a fix for this?
i also cannot enter a screenshot. it only shows “error” though.

I +1 this, same problem, sometimes works, if the person is online that helps.

Still not fixed as of January 2021.
Disappointing.

2 Likes

Seems to be related to profiles that haven’t been online recently. Players that are active can be viewed when offline, but if someone hasn’t been online in like 3 days then their profile just shows “Error”.

I can definitely debunk that. I got this error today despite my friend being online 18 hours ago.

It’s May 7th and it’s still an issue for me. Great job Blizzard, keep up the great work!

1 Like

Encountering this issue myself. Friend offline 5 days, try to bring up profile, and it just says “ERROR” at the center.

This issue has been around for as long as I can remember! Happens shortly after friends log off…

1 Like

+1, happens to me too, showing error for 2 friends view profile

1 Like

I think it happens when their sc2 nickname and battlenet nickname are not the same.