No sound on new installation

Everything else works ok. Every other program, as well as half a dozen other games have no issues. Windows volume set, correct sound card selected, etc. An IT professional here. Unable to paste dxdiag - over character limit

More info:
Bluetooth headset disabled
Void chat disabled
no MSI Nahimic or Sonic Studio/Radar
Exclusive control on the device is off

Hey Kali,

Can you post your DXDIAG to a website like pastebin.com and then share the link with us?

Provide the code from the pastebin link - the bold portion of this example: https://pastebin.com/ Qk28Ed1P