Hi, I seem to have a problem with unexplained lag which leads to drops when I play on arcade and co-op, basically the “lag window” shows up for me but I can see other people typing on it, it doesn’t seem to be my internet connection’s problem because it works fine outside of the game, any idea why this happens?
Hey there,
Lets go ahead and grab a winMTR so we can further investigate the problem. Here are the instructions:
- Download the tool from this page
- Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
- Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
- After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).
Can’t seem to recreate the issue as of yet, I’ll post back here if it does, thanks!