Game won't Launch

Everytime i try to launch StarCraft II it will crash and i get “An unexpected fatal error occurred” It gives me a Report ID of 7DAA93B4-BD5C-4B89-AB60-24CA921023F6. I uninstalled and re installed the game and continue to get the error. Thanks for any help with this so i can finally play StarCraft II again.

Howdy,

It looks like you are getting a C0000005 error. Have you tried adding SC2 as an exception in your antivirus software?

i don’t have antivirus software and all other blizzard games work.

Hey there,

Checking out the crash log I’m not seeing the specific cause, although I do have some ideas.

  • Make sure that you have the latest Nvidia driver installed, which is 445.98
    Error | NVIDIA

  • If you have any overlays running, like MSI Afterburner / Rivatuner for example, try disabling those.

  • Try rebooting using Selective Startup to see if that helps narrow down if something in the background is conflicting with the Starcraft 2 client specifically.

Press Windows Key+R.
Type msconfig and press Enter.
Select Selective startup and uncheck Load startup items.
Select the Services tab.
Check Hide all Microsoft services.
Note: Skipping this step may prevent your computer from rebooting correctly.
Click Disable all.
Click Apply then click OK.
Click Restart.

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