Coop Commander reset to 5 from 15

Coop commander, Artanis reset to 5 from 15 and I lost all the special perks. Can this be fixed?

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It’s a known issue and according to the support the developers are working on it:

Still an issue, I really was looking forward to playing coop. Hope they fix it soon.

Have the issue as well all 3 starter commanders are stuck at level 5.

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