Don’t worry, they don’t take responsibility over anything that happens. I can barely get through a single round without “Device lost” error. But, even though hundereds of people are reporting the same issue, it’s my fault and my computer… Definitely isn’t the game. In fact, me and the hundreds of other who get the same error, we probably all have the exact same specs with the exact same programs installed, during the exact same time, with the exact same data. Duh! It’s that simple.
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