If you can’t have a civil conversation, then just turn off chat. Problem solved.
You know how many games i’ve played where not a single person will get on the point? And when I say “Can anyone jump on it please” they get pissy because “We can’t” even though there’s 5 of them standing around with just one enemy Tracer. I ulted as Genji and took out everyone but a Sym but the Orisa on my team decided to stand OFF the point with her shield so we lost it. Believe me, it’s frustrating. It sucks. But all I can do is immediately leave and start a new game and hope it’s better. Some days i’ll get on nothing but great teams. Other days nothing but terrible teams. But that’s how this game goes.