I was Master 5 at the end of last season, and it became Platinum 3 after logging in this season. Then 5-5 dropped to Gold1. Played 5 more games, 5-0, only to move up to Platinum 5.
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You are not alone in experiencing this bug. A link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I’ve compiled a list of posts regarding similar bugs under: Incorrect Rank Adjustment. Please help in spreading the word about this megathread and other related threads, we must demand the Developers to give us the rewards we rightfully earned.