I ended last season on diamond 4, but new season placed me on gold 4 and when I try to rank up, I still get to play against diamond Even though “I am” gold
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You are not alone in experiencing this bug. Here is a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I’ve compiled a list of posts regarding similar bugs under: Incorrect Rank Adjustment. Please help in spreading the word about this megathread and other related threads, we must demand the Developers to give us the rewards we rightfully earned.