Won competitive match and got no SR

Hello all,

I just played a competitive game, which we won, only to find out that it says “incomplete” even though you can watch the replay and see it for youself, that the match was in fact complete. The code for the replay is JJWADZ in case anyone wants to check it out. It’s curious how it says “10:30” under time but once you open the replay you can see the full 25 minutes of the match.

I was wondering how can I get my well deserved SR back. It’s frustrating that the experience gets ruined for a bug, and if this doesn’t get solved I don’t really see a point in playing anymore.

I have had something similar to this issue myself and have even made a post about it.